பயர்பாக்ஸ் Community Forum

Hi there,

I've had a Firefox account on my workstation at work so that I can take my browsing with me when I am at a different workstation, sign in and sync no problems.

This morning I was provisioned a new laptop workstation and when I attempted to sync my profile nothing shows up. I am pretty confident I've signed back in to the correct account since I do this from time to time. Unfortunately the old workstation is unrecoverable hence why I was given a new one so I can't backup and import.

Checking the email account I used to set up the profile I found an email from March saying the account would be deleted since I haven't been active. This can't be the case because I have been using this account five days a week for the last 7 years.

Any suggestions on how to recover my profile and move forward?

TIA!

I verified my Profile is intact. No change yet ALL of my Bookmarks are gone. so is History. Now what? ho recovery bookmarks? I do not want a new profile. I do not have a lot of time. What do you recommend?

Thanks

John

I had a problem with my Zotac PC and had to do a reset, when done none of my passwords or bookmarks came back after the resety even though Firefox asked for my password and email to send me a code but everything is gone and I have way to reach some of my frequently used sites, can you please help? Thank you, George Morris

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

My Firefox crashed and one of my windows with a bunch of tabs was lost. I have a bunch of windows open for dedicated sorting of tabs (one for socials, one for videos, etc). Earlier, my Firefox crashed and it attempted to restore my session but did not restore one specific window I had. I looked in the "History > Recently Closed Windows" and it was not there either. This specific window had a bunch of work related things on it and while I can sift through my history and re-open each tab individually and rebuild it that way, that's really frustrating and time consuming. Is my window just lost now?

So I just upgraded my pc and it bricked my windows and to reinstall, I forgot to save the Firefox data before doing so because I thought it wouldn't cause any issue, well, now all my bookmarks etc. are gone and I'm wondering if there is some sort of backup somewhere saved by Mozilla in the cloud.

My Firefox account data seem to have ben ALL deleted after a regular computer restart. There are no backups in the Firefox profile folder either. Years worth of passwords, bookmarks, tabs ALL GONE. After computer restart, when I was restarting Firefox, I vaguely remember a prompt on the screen that Firefox servers don't contain any data for my profile anymore. How could this have been brought on by a computer restart though?Any ideas what is the problem here, and how to recover my profile data? Any suggestions will be much appreciated.

I had to erase my laptop and am in the process of resetting it up. I used firefox prior and am trying to see if it is possible to restore all my previous bookmarks etc. I was told it automatically backed them up.

You forced an update and all my open tabs vanished into thin air. I was working with those!!!

I tried to follow the history recover path, no-go. I tried the json file path and can't get Firefox to open the tabs in the json recovery file from a month ago, not that that would be helpful anyway since I want yesterday's before the update!

Now I gotta spend a lot of time finding those scientific papers again - should charge you my hourly rate for wasting my time.

It's sh.it programming that's what it is. Bet you they were using AI to do the update.

Well never mind, I've grown tired of Firefox anyway since it just starts using 80% of my RAM when I have more than 10 tabs open. There's other browsers.

recently bought new desktop and upgraded win10 to win11 in the process (preloaded). I found 'places:sqlite' in win10 firefox and copied it to usb drive. How do I copy it to win11 firefox? i.e. where is the folder containing the sqlite file in win11? will copying the file also place the bookmarks in the win10 firefox locations? Will the layout preferences transfer over (hate to be negative, but I hate the win11 firefox interface that was preloaded on the new win11 machine.) thanks for anyhelp.