Issue with windows 11 update

I am having issues with doing a windows 11 update. It says that it is because of Firefox. How do i allow the windows 11 update to complete?

Asked by A 4 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 4 மாதங்களுக்கு முன்பு

crash and slow startup

hey My name is Moji and i was 17 years user of firefox. my mozilla after last update became so slow when i open it and seems crash. my screen frizing for 3-4 mins and i d… (மேலும் படிக்க)

hey My name is Moji and i was 17 years user of firefox. my mozilla after last update became so slow when i open it and seems crash. my screen frizing for 3-4 mins and i dont know why? could you help me what can i do???? please answer my question to my new gmail : [email address]

Asked by msh_3349 3 மாதங்களுக்கு முன்பு

Last reply by Paul 3 மாதங்களுக்கு முன்பு

Firefox app

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how … (மேலும் படிக்க)

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how do I turn it on without going through Mozilla's selling site?

Asked by beiannorma 3 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு

Developer Edition

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it. Also trying to bro… (மேலும் படிக்க)

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it.

Also trying to browse distrowatch give the following: Warning: Potential Security Risk Ahead.

Asked by Grumpy 3 மாதங்களுக்கு முன்பு

Last reply by Paul 3 மாதங்களுக்கு முன்பு

Netflix not working Noted = The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix Here is the message "The page you are trying to view cannot be sh… (மேலும் படிக்க)

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix 

   Here is the message "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Please fix this or advise Thank you. David Vosbein [edited email and phone# from public community support forum]

Asked by dvosbein 2 மாதங்களுக்கு முன்பு

Last reply by Kaasplank3333 2 மாதங்களுக்கு முன்பு

bookmarks and history

Hi Can you please help i have tried everything to get rid of this message i have uninstalled and reinstalled i have constantly refreshed and nothing helps,I get the messa… (மேலும் படிக்க)

Hi Can you please help i have tried everything to get rid of this message i have uninstalled and reinstalled i have constantly refreshed and nothing helps,I get the message The bookmarks and history system will not be functional because one of firefoxs files is in use by another application also for quick access place your bookmarks here on the bookmark toolbar. I am not very technical but it is driving me mad please fix this for me Thanks

Asked by marksd 1 மாதத்திற்கு முன்பு

Last reply by David Robert 1 மாதத்திற்கு முன்பு

"The bookmarks and history system will not be functional" because one of Firefox's files is in use by another application. I cannot fix this problem.

I must have done something to mess this up,can someone help me fix this, cannot bookmark. I have used Firfox for many years. Thank you. Joe Daraio email- [edited email fr… (மேலும் படிக்க)

I must have done something to mess this up,can someone help me fix this, cannot bookmark. I have used Firfox for many years. Thank you. Joe Daraio email- [edited email from public community support forum]

Asked by bansoxs 1 மாதத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 மாதத்திற்கு முன்பு

Windows 11 file explorer cannot open icon files in the ShortCutCache folder

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The acco… (மேலும் படிக்க)

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The account running Firefox has admin rights.

Looking to the ACL of the profile folder containing the folder 'shortcutcache' show no reason for the blocking. Trying this with a new profile did not help.

Asked by Jörg Debus 1 மாதத்திற்கு முன்பு

Last reply by Denys 1 மாதத்திற்கு முன்பு