Showing questions tagged:

How can I get an unlock code, Mozilla has locked my account?

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why wou… (மேலும் படிக்க)

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Open 1 5 88

Google search from search bar triggers Captcha

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've det… (மேலும் படிக்க)

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've detected unusual activity from your network" requiring a Captcha. At first I tried all of the typical stuff [antivirus, vpn, extensions, etc...] to make sure that wasn't the issue. But as of yesterday & confirmed today I can actually go to Google's website first & do the search from there with no issue & no captcha.

So, whatever the issue is has to do specifically with doing the search via the search bar... for some reason. Is this a bug in the browser, or is there perhaps some setting that could cause this to happen in the about:config page? Though, I doubt a setting could be it because I've changed the settings I've changed now for years without causing this issue.

Solved 3 5 116

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (மேலும் படிக்க)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 4 7188

Be careful. Something doesn't look right

To be honest. Firefox is starting to be a big pain to use. I'm starting to see more and more of this screen where it say's "Be careful. Something doesn't look right" Even… (மேலும் படிக்க)

To be honest. Firefox is starting to be a big pain to use. I'm starting to see more and more of this screen where it say's "Be careful. Something doesn't look right" Even when i go to the advance and say proceed. Nothing happens and i'm getting no where. I know many of the sites don't have anything to do with asking for credit card, Scam or even having popup's. I test the sites in other browsers and there work without any issues. But Firefox is starting to lock me out of many sites due to this. How can i make this stop. As i used Firefox for many years.

The sample that is in the screenshot is a Anime data base that i have also used for years. But today shows this. But was working fine yesteday. What is going on and how can i fix it. So i can start using the browser that i love on the sites i want to.

Solved 6 4 1173

how can i check how much vpn is left on my firefox browser

Pressing the VPN button on my browser allows me to star or stop vpn o,k. but I would like to know how much I have used in the current month so I can be sure of saving som… (மேலும் படிக்க)

Pressing the VPN button on my browser allows me to star or stop vpn o,k. but I would like to know how much I have used in the current month so I can be sure of saving some vpn for special sites e.g banking. I would appreciate tour guidance please

Solved 1 3 107

Windows 11 taskbar not disappearing in fullscreen when there's PIP window.

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear. It works normally when… (மேலும் படிக்க)

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear.

It works normally when there is no PIP window.

I have uploaded pictures of: - Not full-screen and with PIP window - Full-screen and with PIP window - Full-screen and without PIP window

OS: Windows 11 23H2 Firefox: Version 152.0.4 (64-bit)

Solved 12 3 136

pop ups and junk ad tabs open while using the browser

in the last week or so anytime I click on a page a new tab will open with junk ads or a popup will come up on the screen and block content. They can be closed and deleted… (மேலும் படிக்க)

in the last week or so anytime I click on a page a new tab will open with junk ads or a popup will come up on the screen and block content. They can be closed and deleted but it happens continually no matter what settings I have or preferences set. I have pop up blocker toggled in the settings and I have a Mozilla ad blocker but it is not working. Please help! this is really annoying!

Open 6 3 49

hate the new firefox

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked … (மேலும் படிக்க)

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and
Open 15 2 227

How do I change the font size of the Toolbar and Bookmarks >\?

I would like to make the toolbar and bookmark font larger. When I search for answer it keeps telling me to change layout.css.devPixelsPerPx to a larger number. I have don… (மேலும் படிக்க)

I would like to make the toolbar and bookmark font larger. When I search for answer it keeps telling me to change layout.css.devPixelsPerPx to a larger number. I have done that a couple of times, and after restarting Firefox the font is still the same size. I search the community and didn't see an answer either, so figured I would ask. Thanks Jack

Open 1 2 149

Hello, I’m using Mozilla Firefox on Windows 10. The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens on 1080p and 720p – My internet speed is stable (~XX Mbps)

Hello, I’m using Mozilla Firefox on Windows 10. The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens … (மேலும் படிக்க)

Hello, I’m using Mozilla Firefox on Windows 10.

The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens on 1080p and 720p – My internet speed is stable (~XX Mbps)

Solved 1 2 694

WHY can I not remove the pre-loaded search engines?

I have no desire to interact with Google, Bing, or Perplexity, and as a rule I don't want outside parties (such as Firefox/Mozilla) deciding for me which search engines o… (மேலும் படிக்க)

I have no desire to interact with Google, Bing, or Perplexity, and as a rule I don't want outside parties (such as Firefox/Mozilla) deciding for me which search engines or other service providers I see advertising for. (And yes, seeing that "G" logo somewhere is advertising for Google.) I'm assuming that these companies are paying to be pre-loaded as search providers in Firefox, and I understand that Firefox needs this financial support if it's going to continue providing a browser.

After upgrading, I've always gone into the settings and removed these search providers - I don't want to see them offered as search options, and to be honest, I don't even want to see their names in the settings screens.

Now with Firefox 152, I find that I'm not able to delete these pre-loaded search providers anymore. I can turn off a switch to disable them, but there's no way to totally delete them from the list anymore. There's even a [in the documentation] which explicitly says that the pre-loaded search providers cannot be removed, only hidden.

'WHY can I not delete them?

Is there a technical reason, i.e. would the browser stop working if they were removed? Are some companies paying extra to not be delete-able, and it just happens that every one that's pre-loaded in Firefox 152 decided to pay the extra money? Or did Mozilla just make an arbitrary decision to reduce the level of control that users have over their own browsers?

Open 4 2 10

Windows 11: Taskbar Still Shows in Full-Screen Video

Hi all, I’m looking for help with a Windows taskbar issue. My taskbar refuses to auto-hide when I have a video in full-screen and a Picture-in-Picture video running simul… (மேலும் படிக்க)

Hi all,

I’m looking for help with a Windows taskbar issue. My taskbar refuses to auto-hide when I have a video in full-screen and a Picture-in-Picture video running simultaneously. It works fine with just one video, but the PiP window keeps the taskbar active.

Does anyone know if there is a setting or workaround to fix this behavior?

Thank you.

Open 4 2 20

Missing Widgets

Morning, I dont know why but before i reset my pc i had a sport widget with all the other widgets, but after the reset i redownloaded firefox and got back all the widgets… (மேலும் படிக்க)

Morning, I dont know why but before i reset my pc i had a sport widget with all the other widgets, but after the reset i redownloaded firefox and got back all the widgets exept the sport one, any way i can fix this issue please? Thx in advance

Open 1 2 60

absolutely giant quicksuggest-amp.sql file taking up 2gb of space.

what it says on the tin. went data purging with ol reliable WinDirStat and found this absolute behemoth of a file in the profiles directory for firefox. its especially we… (மேலும் படிக்க)

what it says on the tin. went data purging with ol reliable WinDirStat and found this absolute behemoth of a file in the profiles directory for firefox. its especially weird considering the entire Firefox directory itself is only 1.5GB with this menace taking 1.3 of it. I cant imagine that bookmarks, search history, passwords, the works takes up any more than about 300mb. so im wondering if im just stuck in the early days of data or if the file really is just that girthy.

Solved 8 2 504