பயர்பாக்ஸ் Community Forum

Hi,

I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to access the account. I enter the correct information- select login and the page will attempt to load and redirect me to the next page, but unfortunately nothing happens. The page will flash and prompt me to enter the username and password again. I am able to login into my Jpay account using safari, edge, and chrome however those browsers are no longer compatible with the jpay server for video visits. To add- I have purposely input incorrect details and when the page redirects it advises that I have input the incorrect username and password. Lastly, I have tried using several devices that range from a laptop, two different iphone, an ipad and an android tablet, the issue remains the same firefox will not redirect beyond the login screen. I have contacted jpay directly and there is nothing they can do. Please provide any advice on how to fix this issue. It appears to be on the back end. I have attached two snips. One showing i entered my information and clicked login. The next shows my username and password has disappeared after the failed load/ redirect. Thanks!

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything using "Shop with Visa" doesn't work and, for example, I just had to buy tickets on StubHub through a regular credit card submission. I bought them 4 times, got confirmation, and then had the order cancelled because it didn't go through. I called my credit card and was on with StubHub tech support. The final solution was to open Edge and make the purchase and it went through and I had the tickets a minute later. I'm now having the same issue trying to make a reservation at a restuarant through sevenrooms.com Its been sitting on the confirmation page for several minutes. I went into edge and made the reservation and it was confirmed with 30 seconds.

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the icons, I get a message that video calling etc is not supported. i had no trouble on my other computer but am not sure how to activate the video and voice options. Can you please help me solve this issue. Thank you

Using Firefox on iMac, with Privacy Badger plugin. Can't log in to DocuSign. I believe it is a browser error, because I can log in using Safari. When I attempt to login to Docusign I get and application error, regardless of whether I use my password or a passkey (fingerprint id).

Related issue is when I click links to articles in emails from Flipboard (a content aggregator) I get a "Bad Request" error message. This just started happening. This also does not happen if I use Safari.

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an infinite loading spinner.

This issue does not occur in private browsing mode (incognito), Twitch loads normally there.

I found that performing a browser reset temporarily resolves the issue, but after some time the problem returns. Continuously resetting the browser is not a practical solution.

Additional details:

   Browser version: 141

   Steps to reproduce:

       Open Firefox in normal mode

       Navigate to https://twitch.tv

       Observe black screen with loading spinner

   Expected result: Twitch should load normally

   Actual result: Page remains blank with a loading spinner

   Private browsing mode works correctly

Please advise on a permanent fix or steps to diagnose this issue.

It looks like some sites are not working properly, two examples I can give are google sheets&docs, in the attached image you can see my sheets are not being shown, note that if I directly access a sheet's link it does open.

The second example is some websites with media players just load infinitely (YouTube works).

Also added network tab non 200 status code requests images.

Things I've tried:

• Disabled "network.dns.disablePrefetch".
• Tried troubleshoot mode(meaning those requests that were blocked by ublock are not the problem).
• Deleted history including cookies.
• Private Browsing.
• User Agent masking
• Reinstalling

I have noticed some minor changes in Google Maps. Unfortunately, they have affected the support of Maps in Firefox (135.0): maps are displayed without any names (towns, streets, objects, etc.). Since this bug is not present in the support of Maps in Edge, I think that Firefox requires a correction. When can we expect a fix?

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches that I did weeks ago simply come up blank. (see screenshot) When I searched in Google, it completed just fine. The same when I switched browsers (Chrome and Safari). This must be connected to a recent update either in Firefox or DuckDuckGo, but I can't seem to find information on how to fix it. Thanks for your help.

Whenever I login to the web site "SSA.GOV" and click the login button, the next screen presented in Firefox is: "Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

If I go to a Private Window, type in the SSA.Gov and then select the Login page, I am presented with the correct page and can then supply my information and login.

05/20/2025 twitch streams stopped working, image disappeared, sound is there. Also working videos that are on twitch, not streaming. In windows 10 everything works.

Hi I keep getting this error on Firefox. I did disable all my extensions prior to this image shown to see if it was an extension causing an issue to no avail. I also looked for an update for Firefox and saw it was up to date. I also attempted to refresh Firefox which was a successful refresh however the error persisted. After refreshing I fully uninstalled Firefox and then reinstalled however the issue persists.

This error is shown however if I refresh the page sometimes the page freezes as if it lost connection and sometimes it reloads as per normal with the video playable.

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitioned from Hotmail to Outlook which I assumed are one in the same. It appears my problem of inserting a picture into an email text lays with MS not Mozilla! How do I fix that? Can/should I switch to Mozilla Hotmail or is that automatically Outlook???

Inserting picture in email text does not work. When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. Firefox 133.03 64-bit is up to date on Windows 10.

Is there a MS forum like Mozilla??? I am not the only person having this problem.

Lorsque je vais sur le site de la TV d'orange, je peux voir le programme du soir, le programme général et même l'émission du moment. Mais lorsque je veux regarder le direct j'obtiens un message d'erreur disant vidéo actuellement indisponible. Si je fais la même opération avec Chrome je peux vois la TV en direct Merci de votre aide

I can't open my Gmail in Firefox, my profile in Google Account on the top right Gmail is missing. When I click on this the the account box comes up with the blue line continious running? When I click to open my Gmail the yellow loading box comes on top middle of Gmail

I am unable to login to my Google Accounts on Firefox on Desktop from version 136.0.2 and up. Everytime I open the sign-in page for Google, the page automatically closes before I can type in my information. I followed the advice from this Support page with no success: "Unable to log into Google accounts from Firefox", https://support.mozilla.org/en-US/questions/1468020#:~:text=We%20have%20resolved%20an%20issue%20with%20Google%20auth,settings%20that%20does%20not%20require%20a%20Firefox%20upgrade.

I am able to log into my Google accounts in other browsers so I think the issue is localized to Firefox. I did notice that the web URL for the Google Accounts webpage changes each time I attempt to log in. I included two URLs for reference.

https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fmail.google.com%2Fmail%2F&ifkv=AXH0vVtznjXyZO8whm9PzXvyM6w1gDtjuZNgrk4ug2OuSmPaNR5eZ0y02cIYB21iqvsseKmhA1Y7jQ&rip=1&sacu=1&service=mail&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S1461876635%3A1743702550746786

https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fmail.google.com%2Fmail%2F&ifkv=AXH0vVv_0AvoDLO73bxECh6E2at_qauoNzIEJ99BkynHYb-yyvW8WQGTDHcZurqVn3UPnpI_50Gw&rip=1&sacu=1&service=mail&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S1929478867%3A1743702567107464

Thank you for the assistance

When I try to use Publisher's Clearing House games on an ACER Chromebook 315 the screen locks up at "please rotate your device" it is a laptop so of course I am not going to rotate it!!