2FA Sometimes Only Accepts Hardware Key for Biometrics Instead of Touch ID

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in bio… (மேலும் படிக்க)

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in biometrics is inconsistent.

For reference, I am using Mac OS Sonoma 14.4.1 with an ARM processor.

Asked by Sarah 1 மாதத்திற்கு முன்பு

Firefox for Mac OS freezing when attempting to access gmail

When attempting to access gmail on my new (2023) iMac running Sonoma 14.5, Firefox 115.12.0esr freezes and must be force-quit. I've seen similar issues on this and the Ap… (மேலும் படிக்க)

When attempting to access gmail on my new (2023) iMac running Sonoma 14.5, Firefox 115.12.0esr freezes and must be force-quit. I've seen similar issues on this and the Apple forum, but not this particular problem. Any suggestions? Thank you.

Asked by Edward Schneider 11 மணி நேரத்திற்கு முன்பு

Selecting long-saved bookmarks in Firefox.com or DudkDuckGo.com causes the pages to hang up and not display

Why are my bookmarks all of a sudden not working anymore. Selecting the saved bookmark from DudkDuckGo or Firefox does not load the page. Did i change a setting acciden… (மேலும் படிக்க)

Why are my bookmarks all of a sudden not working anymore.

Selecting the saved bookmark from DudkDuckGo or Firefox does not load the page.

Did i change a setting accidentally/

Did Mozilla change the functionality?

What's going on?

Thanks for your help.

Note: I can access the page by going directly to its URL ... but what's the point of bookmarks if that is necessary?

Thx. again.

Rob Kuhn

Asked by robkuhnjr 1 மாதத்திற்கு முன்பு

Weird fullscreen animation on mac

So on my macbook when I enable fullscreen the anmation is super weird. first it stretches the video to the top and then just expands to the whole screen, when I go out of… (மேலும் படிக்க)

So on my macbook when I enable fullscreen the anmation is super weird. first it stretches the video to the top and then just expands to the whole screen, when I go out of fullscreen is stretches to the bottom and then goes out off fullscreen. for example on safari it just expands the video until it takes up the whole screen. I have gone in about:config and disabled the fullscreen animation but that did nothing.

Asked by senne1009 1 மாதத்திற்கு முன்பு

Last reply by zeroknight 1 மாதத்திற்கு முன்பு

virtual fireworx screen saver

I keep getting a page. I need to update firerworx screen saver. It locks the screen untill I fill in my password can I get rid of it. I have never had one.

Asked by davegibs 11 மணி நேரத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 10 மணி நேரத்திற்கு முன்பு

browser

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and co… (மேலும் படிக்க)

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and connect the screen to a web TV to watch YouTube in my big tv. However, when I click to maximize the window, the connection becomes unstable, and the virtual screen disappears every time I click the YouTube icon to do this. This problem never occurred before. I would appreciate your help in resolving this issue. Please let me know if you require any additional information from me.

Asked by A77EXOTICFLOWER 2 மாதங்களுக்கு முன்பு

URENT FIx Browser

For two days will tab crash for TikTok. For years, will not allow access to certain sites and no contest entries for the last few months. Worked before. No phone help and… (மேலும் படிக்க)

For two days will tab crash for TikTok. For years, will not allow access to certain sites and no contest entries for the last few months. Worked before. No phone help and to download the browser doesn't work. I was upset as won't load TIktok and I NEED IT as use it daily. Please fix it ASAP!! I wasted time contacting Monzilla, as was only link for Firefox. They told me no help wasted today.

Elaine [removed]

Asked by misse1 5 மணி நேரத்திற்கு முன்பு

Last reply by cor-el 3 மணி நேரத்திற்கு முன்பு

Only a few of the articles I've saved to Pocket are showing up on Firefox

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in… (மேலும் படிக்க)

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in the browser, I only see 8 articles. But when I open Pocket on my iPhone and iPad, the list of articles I've saved is much more longer (an estimate would be between 50 and 75 articles saved to Pocket). I haven't found any articles in Mozilla support to help me solve this. Thanks

Asked by schwann240 1 மாதத்திற்கு முன்பு

Trying to update email address

Am trying to update my email address. When I try to make the secondary the primary, it wants a verification code entered. The field for this code will not let me paste it… (மேலும் படிக்க)

Am trying to update my email address. When I try to make the secondary the primary, it wants a verification code entered. The field for this code will not let me paste it or enter it manually. Will this glitch be fixed soon?

Asked by Carmen 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Credit Card info does not autofill

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofi… (மேலும் படிக்க)

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. Also, I've checked the 2 relevant items in about:config an they are enabled. How do I get the autofill to start working again?

Asked by Steve Ediger 1 வருடத்திற்கு முன்பு

Answered by Steve Ediger 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (மேலும் படிக்க)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Asked by jordwms 1 வருடத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 11 மாதங்களுக்கு முன்பு

  • Archived

how to turn on cookies

I keep getting signed out of my blog on blogger. Will turning on Cookies in Firefox help that and how do I do it? Thank you!

Asked by mimidefee 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Garbled font issue not solved with other solutions

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference). I already checked the preference setting for allowing we… (மேலும் படிக்க)

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference).

I already checked the preference setting for allowing websites to select their own fonts. The issue also persists in Troubleshooting mode. I have also used the "Inspect element" tool when this has occurred, also to no avail. I imagine at this point the only real solution is to delete and reinstall Firefox, but I'd love to hear if someone has another solution! Thanks!

Note that text in bold / italics often shows up just fine. I can also copy-paste any of this text and it displays correctly.

Asked by Mitchell Campbell 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Hiding Extensions from the Toolbar

My extensions take up a lot of space in my toolbar and I'd love to hide all of them. However - every 'solution' to the problem tells me to right click the extension strai… (மேலும் படிக்க)

My extensions take up a lot of space in my toolbar and I'd love to hide all of them. However - every 'solution' to the problem tells me to right click the extension straight from the toolbar and click 'Hide from Toolbar'.

I do remember this option existing, however I couldn't find it since last update and I'm assuming it was removed. Is there any way to use it again?

^ (Small note, It would also be lovely if I could add them to the Extensions add-on in the toolbar, as that would really be a better use for it other than overflow)

Asked by Attack 1 வருடத்திற்கு முன்பு

Answered by Attack 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Enable light theme for Private browsing windows?

With the upgrade to Firefox 106 on Mac, Private browsing windows open with a dark theme by default. How do I enable the light theme for Private browsing windows? I use P… (மேலும் படிக்க)

With the upgrade to Firefox 106 on Mac, Private browsing windows open with a dark theme by default. How do I enable the light theme for Private browsing windows?

I use Private browsing at work for website testing, and the dark themed tabs / UI are much harder to read and use than with a light theme.

Asked by J Taylor 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Firefox tabs crash more and more often, meanwhile unusable - even in save mode

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC. Deleting the cache and cookies and even starting in Safe Mode… (மேலும் படிக்க)

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC.

Deleting the cache and cookies and even starting in Safe Mode are not helping - in fact while writing this very message had 5 crashes meanwhile!

Don't know if you can access the crash report: https://crash-stats.mozilla.org/report/index/4cd570db-d90d-4fcb-aee6-0a1660230818

Asked by spieltmit 10 மாதங்களுக்கு முன்பு

Answered by spieltmit 10 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Weird character shows on screen and email

On some pages, strange characters appear and cannot be read at all, please see the attached image

Asked by tondosusanto 1 வருடத்திற்கு முன்பு

Answered by tondosusanto 1 வருடத்திற்கு முன்பு