Showing questions tagged:

How to add my own chatbot into AI sidebar?

I want to use the AI sidebar (https://support.mozilla.org/en-US/kb/ai-chatbot) and context menu to query my own chatbot. How to add my own chatbot(s) there? … (மேலும் படிக்க)

I want to use the AI sidebar (https://support.mozilla.org/en-US/kb/ai-chatbot) and context menu to query my own chatbot. How to add my own chatbot(s) there?

Archived 1 478

Firefox ratings of Amazon reviews have disappeared

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w… (மேலும் படிக்க)

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w/Windows 10.

Solved Archived 3 466

express vpn

can't run or install Express VPN extension. Running windows 11 OS Express VPN extension stopped working after OS update to 11 Unable to connect to Express VPN support … (மேலும் படிக்க)

can't run or install Express VPN extension. Running windows 11 OS Express VPN extension stopped working after OS update to 11 Unable to connect to Express VPN support no connection

Archived 2 460

iCloud Passwords extension for Firefox v136.0.1 x64, Windows 10 22H2 19045.5608

I have been using the iCloud Passwords extension successfully with MS Edge, but decided to switch back to Firefox as my default browser. Having requested and installed t… (மேலும் படிக்க)

I have been using the iCloud Passwords extension successfully with MS Edge, but decided to switch back to Firefox as my default browser.

Having requested and installed the extension (v1.3.77.1), it shows as working in Firefox extensions management, and the icon appears in the toolbar, but a message is displayed when the icon is clicked, "Download iCloud for Windows to use iCloud Passwords".

The issue is that I already have iCloud for Windows installed and working, and iCloud Passwords working with Edge. It appears that Firefox cannot detect that iCloud for Windows is installed and working.

Please can you tell me if this can be resolved, and if so, how? Thank you.

Archived 3 460

Extensions not working

Whay have extensions stopped workong with latest Firefox update. E.g. Last pass is listed as an installed extension but clicking in the installed list just gives a settin… (மேலும் படிக்க)

Whay have extensions stopped workong with latest Firefox update. E.g. Last pass is listed as an installed extension but clicking in the installed list just gives a settings page, and there is no button to enable pinning to the top bar, so I can't access Lastpass at all in this way. Have updated Firefox to 134.0.2 and reinstalled the Last Pass extension but no change. Previously I have been able to pin Lastpass extension to the top bar next to the Download icon. Other icon that do work: Pocket, Download, Account, Noscript, Duckduckgo search, ABP and jigsaw piece. When will this get fixed pleased?

Archived 3 460

Translate Selection To...

I appreciate the "Translate Selection To" in the right click context menu is in Beta. For me it works but not as well as it might. For example, I am English, my laptop is… (மேலும் படிக்க)

I appreciate the "Translate Selection To" in the right click context menu is in Beta. For me it works but not as well as it might. For example, I am English, my laptop is set to English, I am viewing a website in English but it has some foreign text on it, so I hightlight the text, right click and I am offered to "Translate Selection To ... Slovenian" Why???

I then have to tell it the language of the source/highlighted text and I have to tell it I want the result in English. I can accept it might not recognise the language of the source text but it is very annoying that it assumes I want it converted to Slovenian instead of the systems default language.

To make it worse, having changed the languages to those I want, it doesn't remember them and the next time I use it I'm back to square one.

This would be a really useful feature if only it was logical.

Regards Shutey

Archived 1 450

There needs to be a way to ask for a Recommended extension to be reviewed

There are many Recommended extensions that are doing so very shady things (collecting user data that shouldn't be necessary for the task the extension is doing, storing u… (மேலும் படிக்க)

There are many Recommended extensions that are doing so very shady things (collecting user data that shouldn't be necessary for the task the extension is doing, storing user data, sharing data with less then trustworthy 3rd parties, using bullying tactics to get people to subscribe and so on). Many of these extensions change their privacy policies or their monetization practices after you've given them a Recommended badge and you then blissfully continue to suggest the extension after these changes.

Archived 1 450

Firefox is once again refusing to add extensions.

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just s… (மேலும் படிக்க)

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just sit there doing nothing until I close the tab. This sort of worked some time ago (I forget the version) but the inability of Firefox to allow add-ons/extensions is getting to be a joke. There are other browsers out there, ya know.

Archived 24 438

Your Browser is being managed by your organization

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others hav… (மேலும் படிக்க)

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!

Archived 25 427

True Key extension by McAfee

The True Key extension from McAfee cannot be installed on Firefox. I have the latest updated version of Firefox 133.0.1 64 bit on my desktop Dell computer running Windows… (மேலும் படிக்க)

The True Key extension from McAfee cannot be installed on Firefox. I have the latest updated version of Firefox 133.0.1 64 bit on my desktop Dell computer running Windows 11 Pro. When I try to install the True Key extension, a message pops up advising me that the extension cannot be installed due to a Firefox policy violation. I have reported the issue to McAfee for their action. Photo of the pop up message is attached.

Archived 3 420

Using passkeys without storing passwords

Where possible I prefer to sign in using a passkey (stored on a USB key). I use a password manager for the rest, and have thus disabled password saving inside Firefox. Ho… (மேலும் படிக்க)

Where possible I prefer to sign in using a passkey (stored on a USB key). I use a password manager for the rest, and have thus disabled password saving inside Firefox.

However, when password saving is disabled, Firefox will not prompt for using a passkey when inside a login field, this works when I re-enable password saving, but that leads to other annoyances.

Is there a way to enable passkey the passkey option without also enabling the password saving?

Archived 4 419

ad blocking - how to disable?

Hello, I have the below problem with Firefox 141.0! Ad blocking on the website => https://satkurier.pl/ - how to disable it? A message appears in Polish: Please disabl… (மேலும் படிக்க)

Hello,

I have the below problem with Firefox 141.0!

Ad blocking on the website => https://satkurier.pl/ - how to disable it?

A message appears in Polish: Please disable ad blocking and refresh the page.

Thank you for help in advance,

Maciek

Solved Archived 2 416

Scam broswer extension add on!

There is a scam browser extension add-on here https://addons.mozilla.org/en-US/firefox/user/19226846/ The OKX wallet shown here is a scam. I work at the original company.… (மேலும் படிக்க)

There is a scam browser extension add-on here https://addons.mozilla.org/en-US/firefox/user/19226846/ The OKX wallet shown here is a scam. I work at the original company. For some reason, Firefox refuses to list the real extension from OKX, but keeps letting scam extensions pop up. We have been trying to connect with someone at Firefox, but none of our business emails or customer support requests have been answered. We are frustrated and confused. 1. Real apps are not allowed. 2. Fake scam apps are listed 3 times a month. 3. No clear route of communication.

Archived 2 410

How to debug memory problems with extensions?

I'm having huge memory problems with Firefox. In about:performance I can see that the extensions process takes up way too much memory. When I start Firefox it usually sho… (மேலும் படிக்க)

I'm having huge memory problems with Firefox. In about:performance I can see that the extensions process takes up way too much memory. When I start Firefox it usually shows a memory usage of around 180MB. However, at some point the memory usage of the extensions process starts to increase and it doesn't stop increasing until my RAM is full and then it increases even further. It increases until I restart Firefox or until it uses so much RAM that my computer runs incredibly slow.

Below you can see a screenshot of the Task Manager showing how much RAM is available on my computer and a screenshot of the about:performance page showing the memory usage of the Extensions process. The RAM available on my laptop is 10GB (the default configuration was 4GB of soldered RAM plus 4GB of exchangeable RAM. I have upgraded from 4+4GB to 4+8GB but 2GB of the soldered RAM on this laptop are used as GPU memory so the remaining RAM is 10GB). The about:performance screenshot shows a memory usage of 13GB for the extensions process which is possible because Windows automatically pages RAM on the SSD when I'm running low on available physical memory. This enables programs to actually use more memory than the available physical RAM but of course programs become incredibly slow when the RAM is full and huge parts of memory have to be paged on the SSD.

My actual question: How can I find the cause of these memory problems?

What I've tried so far

- I have created a memory report on about:memory. The result is at the bottom of this post. - I have watched the about:performance page and tried to find out what action triggers the memory usage of the extensions process to increase. At the start of the browsing session the memory usage is only at around 180MB. It stays like that for a while. At some point it starts to steadily increase by many GBs. But I couldn't find the cause. I don't know what triggers the extensions process to increase memory usage. - I could simply disable extensions and see if the problem gets solved. But I want to know which exact extension causes this problem. It is very difficult to find out which one it is because I have many extensions and I don't know what causes the memory usage to increase. So I would have to disable extensions one by one and wait for an indefinite amount of time and check whether memory usage stays low. But I don't know how long I have to wait until the memory usage would increase because I couldn't identify what triggers it to increase.

Rather than just using trial and error I would like to find a way to use debugging tools to exactly determine what causes the problem.

_______________________

This (https://pastebin.com/U3QXTAt9) is the memory report from about:memory. This contains the whole extension (pid 18332) section (copy & pasted by selecting the text on the about:memory page). I have left out the rest because I don't know if it contains private data. Please note: this is not taken from the same browsing session as the screenshot that shows a memory usage of 13GB. Why? Because programs run very slow when memory is low and large parts of memory are being paged. The debug tools usually require a lot of RAM and CPU performance so it's very difficult to use the debug tools when the memory is already full and programs are already running slow. This memory report shows a very high memory usage of the extensions process. In this case it's "only" 3.5GB but it was taken in an early stage of the increasing memory usage. As shown in the screenshot below, memory usage can go even higher than the available physical RAM on my computer. The memory report doesn't clearly show which extension is responsible for the high memory usage. In the memory report, I can only see a high memory usage for the items gc-buffers and gc-heap which leads me to think that the memory problem has something to do with the garbage collector. However, I cannot see which extension is responsible for this. No item in this list with a description that identifies a specific extension has a high memory usage. This is only an excerpt from the memory report (only the extension section). I went through the whole memory report with Ctrl + F "moz-extension" and looked for items with a high memory usage but I didn't find a single item with high memory usage that belongs to a specific extension.

Archived 1 410

Forced to load an Add-on I do not want

I am trying to open a site, but keep getting this message: "Before you continue to the website... By clicking the "Accept and Continue" button, you will be redirected to … (மேலும் படிக்க)

I am trying to open a site, but keep getting this message: "Before you continue to the website...

By clicking the "Accept and Continue" button, you will be redirected to the Firefox Add-ons Store to install this extension. By clicking the "Accept and Continue" button and installing this extension in your browser, you accept the Terms and Conditions, Privacy Policy, and agree to select "Recipio" as your new search engine. Firefox Add-ons Accept and Continue" I do not want to add it - why am I being forced to add it?

Archived 1 410