Showing questions tagged:

Firefox won't allow me to access facebook.com

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver… (மேலும் படிக்க)

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver 130.0.1) on my Windows 10 PC, I tried accessing a FB page which I visit sometimes: https://www.facebook.com/OpenOscillator

Rather than reaching that page, I got a white screen with this error message: "Sorry, something went wrong." And since then, even visiting the Facebook home page (or any other FB page) has the same error message.

Today I tried the same thing on my Mac (OS 14.3), using Firefox and logging into facebook.com, which worked as usual. But when I went to https://www.facebook.com/OpenOscillator, I got the same error message: "Sorry, something went wrong." And as happened on my PC, now on my Mac I can't access any FB page on Firefox.

And just to mention, I've rebooted both the PC and the Mac, yet this problem persists on both devices.

Trying this same exercise on Edge on my PC does not have this problem. Nor does it happen when doing this on Safari on my Mac.

So, this problem has only been happening on Firefox. I can no longer access facebook.com with Firefox. Do you guys have any ideas how to solve this?

Helpful to know: Do you have the same outcome if you visit this FB page: https://www.facebook.com/OpenOscillator

Thanks for your assistance! Steven

Solved Locked Archived 1 9205

I accidentally denied Firefox access to devices on my local network

Hello all There was a pop-up on my Mac'S Firefox asking if I allow Firefox access to my local network devices. I clicked on 'No' And obviously now I can't access for exam… (மேலும் படிக்க)

Hello all

There was a pop-up on my Mac'S Firefox asking if I allow Firefox access to my local network devices. I clicked on 'No' And obviously now I can't access for example my router's webpage or any other webpage fromo any devices on my local network. How I can switch it back? Internet access is working fine.

Many thanks, Bogdan

Solved Archived 10 2820

Can't drag tabs or bookmarks anymore

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging ta… (மேலும் படிக்க)

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging tabs into bookmarks, moving bookmarks around in the browser. I can't drag them around in 'manage bookmarks' either. I can still open and create bookmarks; they are simply much more difficult to place where I want them.

I believe this happened with the last update but it's not a feature I use all that often so it could be older.

I have opened Firefox in safe mode and had the same issue. I have turned off the computer several times since this began.

Any help would be appreciated.

Solved Archived 2 2516

Widevine not installing, can't stream anything.

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never i… (மேலும் படிக்க)

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never installs.

I have a macbook air and am currently running macOS Sequoia version 15.0.1.

I tried uninstalling and reinstalling, removing extensions, clearing cache and data, unchecking and then checking back again the reproduce drm protected content but nothing has worked.

Solved Archived 3 1914

Yahoo mail not loading.

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes t… (மேலும் படிக்க)

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes to the first page again and gives me the same "The connection has timed out". I just installed the browser and this might make me not use it ngl. I have tried both clearing cookies and troubleshooting mode.

Solved Archived 6 1312

Does FF block AI overview?

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I u… (மேலும் படிக்க)

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I use FF I see no AI results when using Google search and I've not added an AI overview block extension. Is there something different about FF that prevents AI results from showing without the need for an extension? I look forward to your comments. Thanks

Solved Archived 4 714

Certain videos within the Firefox web browser refuse to play with sound.

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine… (மேலும் படிக்க)

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine. Any videos on Reddit are fine. But many videos, most commonly on boorus and streaming sites I cannot name here, will not play. The volume on the video slider is all the way up, the Firefox application is not muted, the site is not muted, and the tab is not muted. The only thing that makes those videos play audio is if I left click on them to open them in another tab by themselves. While it solves the issue, it's still an extremely inconvenient way to go about my browsing. I know for a fact that this is a Firefox problem because those same videos on those same sites work perfectly fine within other browsers. Please, does anybody know of a solution to this issue?

Solved Archived 6 654

Disappearance of saved groups tabs

Hello One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and … (மேலும் படிக்க)

Hello

One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and saved - disappeared!

The tabs disappeared and all the sites saved within them disappeared also.

Please your help

Archived 9 585

CSS Grid Overlay Appears in Firefox but Not in Other Browsers

I'm experiencing an unusual issue in Firefox: a CSS grid overlay is visible on various websites, while everything displays normally in other browsers (Chrome, Edge, etc.)… (மேலும் படிக்க)

I'm experiencing an unusual issue in Firefox: a CSS grid overlay is visible on various websites, while everything displays normally in other browsers (Chrome, Edge, etc.). This grid is not part of the actual website design and does not appear when using other browsers.

I haven’t activated any developer tools or extensions intentionally that would cause this behavior. Could you please help me identify what might be causing this and how to disable it?

Archived 4 566

new firefox UI is useless

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons … (மேலும் படிக்க)

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons are to the left of the address bar, the back and forward button are swapped, WHY.

In the screenshot i pinned the 3 extesions i use again, they were unpinned before

Solved Archived 5 556

False virus detection blocks download

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or m… (மேலும் படிக்க)

Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Solved Archived 8 555

home button

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to… (மேலும் படிக்க)

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to the home page?

Archived 1 548

History wiped on exit with options not working as per requirements.

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages. https://assets… (மேலும் படிக்க)

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

Solved Archived 8 538

How to view router http address and stop firefox switching to https, HTTPS-Only Mode not enabled

I'm trying to view my routers page at http://192.168.43.1. Even though I type the full address with http: at the start Firefox automatically inserts https//. This doesn… (மேலும் படிக்க)

I'm trying to view my routers page at http://192.168.43.1.

Even though I type the full address with http: at the start Firefox automatically inserts https//.

This doesn't work as the router doesn't have a secure page.

I've gone into Firefox settings and found HTTPS-Only Mode is not enabled.

How do I view an HTTP site?

Solved Archived 6 535

search bar overlapping with tabs

Hi y'all, when I use firefox DE, there is a bug in which the search bar overlaps with the tabs, after the new release. Is this because I use a custom CSS that reverts the… (மேலும் படிக்க)

Hi y'all, when I use firefox DE, there is a bug in which the search bar overlaps with the tabs, after the new release. Is this because I use a custom CSS that reverts the tabs back to the old style? I would really appreciate it if I could still use the old firefox tab style without having my search bar overlapping with the tabs

Archived 3 510

The issue of Firefox browser failing to load pages properly after clicking on search results

首先,火狐浏览器的社区帮助发文我找不到,已经多次寻找了,可以说这几年我都没有找到过,没有成功反馈过任何bug 问题: 在搜索任意内容后,点开网页时,不会出现加载网页,会出现如图1情况 如图2所示情况,仅转圈不加载并且不会加载成功任何网页。如下图是转圈完成后不加载任何网页之后,切换网页再打开到问题网页的结果,可以看到,加载网页链接丢失,内容… (மேலும் படிக்க)

首先,火狐浏览器的社区帮助发文我找不到,已经多次寻找了,可以说这几年我都没有找到过,没有成功反馈过任何bug

问题: 在搜索任意内容后,点开网页时,不会出现加载网页,会出现如图1情况 如图2所示情况,仅转圈不加载并且不会加载成功任何网页。如下图是转圈完成后不加载任何网页之后,切换网页再打开到问题网页的结果,可以看到,加载网页链接丢失,内容丢失。同时有些网页伴有一次点击打开两个标签页的情况,我的鼠标没有双击,我确定没有双击,我换个新鼠标一样。 这种情况是在去年发生的,之所以今天我才列出来是因为之前有一小段时间没有很频繁的出现这种问题了,但是经过这次自动更新,这种问题基本会100%出现,故而讲出。 也是我在去年没有找到任何社区反馈窗口所以才停止了对这一问题的深究,但是不代表当时这种问题出现的频率低,当时出现的频率基本在90%以上,现在在本次更新后几乎变成了100%的概率,说实在的,我不清楚这个问题是不是只有我出现了,但是很让人恼火,对搜索体验和使用情况出现了极大的阻挠。 现在我如果想避免这种情况,我需要先打开一个无效网页然后再将搜索到的标签页链接拖拽到无效网页上去,可以有效打开一个网页,当然了,外部链接也是如此,经常像这样无法打开。 我检查过dns情况,dns首先是运营商dns,运营商dns会出现这种情况,我换到了其他多种dns,仍然会出现这种情况,所以我排除了dns的问题; 代理情况,没有任何代理,仍然出现此种问题。 我重置过火狐浏览器,效果不佳。

请帮助我排查此问题,优化火狐社区反馈策略和浏览器使用体验

Archived 2 509

Firefox will not open on first attempt.

I run the latest version of Firefox. Lately it refuses to open on first attempt - be it from a start menu link or double-clicking the shortcut on my desktop or trying to … (மேலும் படிக்க)

I run the latest version of Firefox.

Lately it refuses to open on first attempt - be it from a start menu link or double-clicking the shortcut on my desktop or trying to open a html file directly.

It's annoying and i'd like to fix it.

I've done all the usual stuff like clearing the cache.

tia.

Solved Archived 5 507