• தீர்வுற்றது

No window was opened, but window's name that closed still appear

Problems that I faced: 1. There is no firefox window opened, but "new staff train - google drive" window name still appear. Please see attachments. ( the "new staff train… (மேலும் படிக்க)

Problems that I faced: 1. There is no firefox window opened, but "new staff train - google drive" window name still appear. Please see attachments. ( the "new staff train" was a window that was closed long time ago) 2. Normally, when one minimises a window and clicks the firefox, the minimize window will pop up, but now it won't.

I did try to delete, uninstall and reinstall firefox, but the problem still exists. Please advise what I can do to solve this inconvenience. Currently, I'm using Firefox 89.0

Asked by sooying5966 1 நாள் முன்பு

Answered by sooying5966 13 மணி நேரத்திற்கு முன்பு

  • தீர்வுற்றது

Tab crashed when open a web page

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoo… (மேலும் படிக்க)

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoot Firefox crashes and it did not crash in troubleshoot mode. Then I tried extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems but non of these options solved the problem. I disabled all extensions, themes and hardware acceleration, and it reported the same error.

Asked by 2014762174a 2 வாரங்களுக்கு முன்பு

Answered by Yegorius 3 நாட்கள் முன்பு

  • தீர்வுற்றது

Firefox access to a company secure customer account

I need to report a situation which may be of interest to Mozilla administration personnel where a major Canadian corporation is stating inflammatory remarks about Firefox… (மேலும் படிக்க)

I need to report a situation which may be of interest to Mozilla administration personnel where a major Canadian corporation is stating inflammatory remarks about Firefox security and is restricting Firefox access to customer online accounts. Not knowing a more direct alternative, I am seeking a contact within Mozilla management through this forum with whom I can privately discuss the situation. Any directives would be appreciated.

Asked by whilohpen 4 நாட்கள் முன்பு

Answered by ·´¯`·...¸>-)))º> ~dbben 4 நாட்கள் முன்பு

  • தீர்வுற்றது

Solid colours on some webpages will not show, the background shows up in pixel/small squares instead.

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the … (மேலும் படிக்க)

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the cookies and cache on Firefox as well as trying Firefox in troubleshoot mode to no avail. Whilst writing this question, I have also discovered that taking a screenshot of the issue shows how the image should look as opposed to what the screen shows. Attached are some images of the issues I am facing, two images are of what appears on the screen and one image is the screenshot from the webpage which is what should have been shown. Apologies for some of the photos, I had to take a photo of the screen with my phone to show the issue. I have also closed the browser multiple times and restarted my computer, any help would be appreciated. Thanks in advance.

Asked by charly.brookes 5 நாட்கள் முன்பு

Answered by cor-el 4 நாட்கள் முன்பு

  • தீர்வுற்றது

deleted all my tabs and bookmarks

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I like… (மேலும் படிக்க)

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I liked and worked perfectly and when I installed I now have none of my tabs and bookmarks. My pc is nearly unusable and I am now out of business until I can get them back if I can. It will be months to try to get back to where I was and will never get all of what I had. Is there any way to fix this? I need help immediately.

Asked by helpful55 2 வாரங்களுக்கு முன்பு

Answered by gsfc12 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Showing only a's or e's on websites

Recently a problem appeared in certain websites (Wikipedia for example) since I updated Firefox. It would only show me a's or e's. See attached image. I have already trie… (மேலும் படிக்க)

Recently a problem appeared in certain websites (Wikipedia for example) since I updated Firefox. It would only show me a's or e's. See attached image. I have already tried to refresh Firefox, turning off extensions and themes, but to no avail. There is no such problem with Google Chrome. I have shared configuration info. Thank you for the help!

Asked by viko.dichev 1 வாரத்திற்கு முன்பு

Answered by cor-el 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

Firefox can't load some websites but other browsers can in Windows 10 (version 20H2)

Dear Community, I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can… (மேலும் படிக்க)

Dear Community,

I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can load https://allegro.pl/ but I have problem sometimes with this website: https://allegro.pl/myaccount/newpayments_incoming.php

If you go there and use F5 key on keyboard (refresh website) sometimes this can't load. On other browser I don't have this issue. This very frustrated me because I can't work. On Windows 10 1909 on older machine (another computer) I don't have this issue with my firefox (this sam 86.0 version). So this is probably problem only with Windows 10 20H2.


Steps to reproduce:

1) Open new tab and go here: https://allegro.pl/myaccount/newpayments_incoming.php 2) Log in to your account for Allegro website (without account you can't load website) 3) When website loads normally you must refresh this website (F5 key on keyboard) few times (you must be patient, sometimes this can take some time) 4) When website can't load or it's load partly you can see that this stops loading when it try connect to analytics.google.com so I think that it is very strange behavior.

On other browsers on Windows 10 20H2 version this website works without issue. Only with Firefox I have a problem. On Windows 10 1909 version on another machine I can't notice this issue. Also on Ubuntu I don't have any problems with this website with firefox.

Can you fix it? I can't work on my computer with Windows 10 20H2 system. I musted to switch to another browsers (Google Chrome, Microsoft Edge). I contacted with owner of the website but this is not the first problem with Firefox on Windows 10 20H2 so you should fix it. I remember that I had some similar problems on another websites but I don't remember what was address for these websites.

Actual results:

Sometimes I can't load this website on Windows 10 20H2 64-bit: https://allegro.pl/myaccount/newpayments_incoming.php

When website can't load or it's load in a part you can see in the bottom of the browser that this stops when it try connect to analytics.google.com so it is very strange behavior.

This can be not problem only with this website.

Expected results:

I should load this website always: https://allegro.pl/myaccount/newpayments_incoming.php


I hope that you can fix it.

Asked by Peter 3 மாதங்களுக்கு முன்பு

Answered by Peter 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

2 Step Authentication Account Issues with email that no longer exists

Hello, Since 2 step authentication has been added to the Mozilla add-on accounts, we no longer have access to this account. We have the email address and password, but ca… (மேலும் படிக்க)

Hello,

Since 2 step authentication has been added to the Mozilla add-on accounts, we no longer have access to this account. We have the email address and password, but cant enter the code for the 2 step authentication as the code is sent to an email that no longer exists. We have another account that we would like to transfer an extension to from the old email account. Is there any way to access the old account or transfer the extension from the old account to the new one without having the access to emails sent to the email address of the old account?

This is important to us as the id of the extension used within the non-existent account is preventing us from loading another extension with the same id. This is to prevent us from having to rebuild our NMH software that must use the appropriate id for communication.

Any help would be appreciated.

Asked by topazsystemsinc 1 வாரத்திற்கு முன்பு

Answered by cor-el 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

My Firefox Menu container is small, only shows 4 options and I have to scroll lots to get to the bottom

My firefox menu all the sudden changed from the full drop down to only showing 4 options. Now I have to scroll quite a bit to see all the options. See attached picture. A… (மேலும் படிக்க)

My firefox menu all the sudden changed from the full drop down to only showing 4 options. Now I have to scroll quite a bit to see all the options. See attached picture. Anyone know how to fix this? This is very annoying...

Asked by bridgetsuing 1 வாரத்திற்கு முன்பு

Answered by jscher2000 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

Remove manually a specific website from cookies.sqlite file

Hi, I'm developping a custom tool in order to automatically clean my cookies from several websites. For example, I would like to automatically remove cookies from twitter… (மேலும் படிக்க)

Hi,

I'm developping a custom tool in order to automatically clean my cookies from several websites. For example, I would like to automatically remove cookies from twitter.com every time I launch my tool. I'm under Win10x64, firefox v89, tool developped in python.

To do this, once firefox is closed, my tool go in my profile folder, access to cookies.sqlite and delete row associated to twitter.com

-> DELETE from moz_cookies WHERE host == '.twitter.com';

The database is saved, no more "twitter" in my cookies.sqlite file, and the tool ensures there is no cookies.sqlite-wal or cookies.sqlite-shm files left.

After that, when I open again twitter, I am no longer connected to my session, but I got an error which seems to be related to cookies (see screenshot).

Moreover, when I oppenup the firefox cookies manager, there is still twitter cookies in the list, but 0 cookies associated.

Where is my mistake ? Can you help me solve my problem ? Thanks

Asked by simgorecki 1 வாரத்திற்கு முன்பு

Answered by simgorecki 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

Firefox crashes when I open Netflix or Amazon Prime Video

I have an older PC but it was working fine with Netflix and Prime Video until this latest update (v89.0). It seems that when I try to go to Netflix or Amazon Prime Video … (மேலும் படிக்க)

I have an older PC but it was working fine with Netflix and Prime Video until this latest update (v89.0). It seems that when I try to go to Netflix or Amazon Prime Video the browser crashes almost instantly, and usually shuts my whole computer off. It doesn't go to a blue screen, the computer just decides it's time to reboot. Now again, I'm using an older machine (and I can't afford a new one), but this was never a problem until this latest version of Firefox.

I am also not a fan of the aesthetics in this version and I'm wondering if I can revert back to an older version where the crashing was less frequent. Any help would be appreciated.

Asked by do.not.email.me 2 வாரங்களுக்கு முன்பு

Answered by do.not.email.me 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

Firefox crashes

Hello, Firefox crashes on startup since version 89. The crash doesn't happen in Troubleshoot Mode. I have tried everything following "The problem does not occur in Troub… (மேலும் படிக்க)

Hello,

Firefox crashes on startup since version 89. The crash doesn't happen in Troubleshoot Mode.

I have tried everything following "The problem does not occur in Troubleshoot Mode" on this page, but it does not help. https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-in-troubleshoot-mode

Submitted Crash Reports Latest Report ID bp-c4c48207-a133-4c95-b337-0fd6b0210607

Thank you.

Asked by y.f-provisional 1 வாரத்திற்கு முன்பு

Answered by FredMcD 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Firefox won't stay downloaded or signed in

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates. On a separate note, when it does actually… (மேலும் படிக்க)

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

Asked by victoria.womble 6 மாதங்களுக்கு முன்பு

Answered by Amorain 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Since updating to version 89 several common websites cannot be viewed properly

Firefox updated to version 89 last night and since then I cannot properly view certain websites I use regularly such as BBC news and Vimeo (have uploaded pic to show). I … (மேலும் படிக்க)

Firefox updated to version 89 last night and since then I cannot properly view certain websites I use regularly such as BBC news and Vimeo (have uploaded pic to show). I have restarted computer, and turned off hardware acceleration and cleared cache and cookies - these don't help. If I start in safe mode it's all fine - I've disabled any extensions and themes and tried again but the problem is still there. All was fine before the update. Not sure what to do next.

Asked by admin421 2 வாரங்களுக்கு முன்பு

Answered by admin421 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Why Can't I Search Google From Firefox Anymore?

Google search field is dead in Firefox new tabs. Why do updates always break what isn't fixed?

Asked by Rafael Lecuona 4 மாதங்களுக்கு முன்பு

Answered by Robin S 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox doesn't load any page or settings

Hi, I'm running Firefox on Ubuntu 20.04.2 LTS Gnome Version 336.38. For at least one month now Firefox has stopped working. When I start Firefox normaly (or in the tor-b… (மேலும் படிக்க)

Hi, I'm running Firefox on Ubuntu 20.04.2 LTS Gnome Version 336.38. For at least one month now Firefox has stopped working. When I start Firefox normaly (or in the tor-browser bundle) the Firefox-Window opens but no page is loaded. No matter what page I navigate to, nothing happens. I can't even open the firefox settings. I updadet from the normal version to 89.0 but still nothing working. Anyone got any ideas?

Asked by samuel.signer 3 வாரங்களுக்கு முன்பு

Answered by cor-el 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Drop down lists not working

Recently I have noticed that where there are drop down lists on websites I visit the drop down function no longer works properly if I am using the Firefox browser. If I c… (மேலும் படிக்க)

Recently I have noticed that where there are drop down lists on websites I visit the drop down function no longer works properly if I am using the Firefox browser. If I click on the arrow in a drop down list box the list briefly appears then disappears almost immediately making impossible to select an option from that list. I don't have this problem if I use any other browser like Safari and the drop down list function used to work on Firefox, so presumably this is a bug unless there is something in preferences that needs changing. I am using v88.0.1 on mac OS Sierra 10.12.6. Any help wud be appreciated

Asked by gary.mitchell 1 மாதத்திற்கு முன்பு

Answered by FredMcD 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Firefox for windows 8

Hello, the Add-ons and Themes page does not open, neither from options nor from side bar. It shows only a blank page. Thanks for any advise. Gisela … (மேலும் படிக்க)

Hello, the Add-ons and Themes page does not open, neither from options nor from side bar. It shows only a blank page. Thanks for any advise. Gisela

Asked by rafat.hussaini 1 மாதத்திற்கு முன்பு

Answered by cor-el 4 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

No menu, bookmarks, address bar or add-on icons.

Instead, I have a plain white background image. Right clicking on it gives me desktop menu options. To close the web browser, I have to right click the program in the tas… (மேலும் படிக்க)

Instead, I have a plain white background image. Right clicking on it gives me desktop menu options. To close the web browser, I have to right click the program in the taskbar. This is also not just firefox. Chrome and Edge are doing the same thing. Edge has 0 add ons, Chrome and Firefox have the same add ons. My firefox version is 88.0.1, I'm running Windows 10 up to date, I have a high speed internet connection. This issue started maybe 3 days ago. I tried bringing it up in safe mode (troubleshoot mode) and still didn't have any of my normal buttons (close, minimize, maximize).

I can temporarily fix the issue, if I hit the F11 (full screen), the screen will jump, at first no change (it would be entering full screen when I hit it first), hitting it again (exit full screen) will bring back my normal window, complete with add-ons, all buttons and even my background image.

I'm attaching a screenshot. I'm really at a loss on this one. Any help would be appreciated.

Dave

Asked by Dave254 1 மாதத்திற்கு முன்பு

Answered by Dave254 4 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Youtube isn't loading correctly (if at all)

So basically it has been 2 days since this happened, before update 88; main page of youtube doens't load correctly (only few thumbnails) and only after refreshing it for… (மேலும் படிக்க)

So basically it has been 2 days since this happened, before update 88; main page of youtube doens't load correctly (only few thumbnails) and only after refreshing it for many times; other browsers load it fine; I did everything I could find and think of, including re-installing clean install, and even restoring windows to a week ago. any ideas or help are appreciated.

Asked by abdo.abdulwahid 1 மாதத்திற்கு முன்பு

Answered by abdo.abdulwahid 1 மாதத்திற்கு முன்பு