Showing questions tagged:

I can't see bookmarks on the RH menu but only on the LH when I click 'manage bookmarks. How do I move the bookmark folders so that they appear on the RH.

I can't see bookmarks on the RH menu but only on the LH when I click 'manage bookmarks. How do I move the bookmark folders so that they appear on the RH. This happened at… (மேலும் படிக்க)

I can't see bookmarks on the RH menu but only on the LH when I click 'manage bookmarks. How do I move the bookmark folders so that they appear on the RH. This happened at the last software update.

Open 5

Loss of pinned tabs

I note that this problem has been going on for more than 5 years and is STILL a glitch with your otherwise excellent product! Strangely it has only started happening to … (மேலும் படிக்க)

I note that this problem has been going on for more than 5 years and is STILL a glitch with your otherwise excellent product! Strangely it has only started happening to me though since I got my new PC. It really shouldn't be beyond you to provide an update with a permanent solution rather than having to close a window before it is saved as suggested on a 5 year old forum.

Please fix this now - 5 years is a long time in the IT world!!!

Open

English text is sometimes broken when Japanese text is present

I've been using Firefox for a couple months now, and I just ran into this problem today with English text nearby Japanese text: https://files.catbox.moe/diw4y3.png It's… (மேலும் படிக்க)

I've been using Firefox for a couple months now, and I just ran into this problem today with English text nearby Japanese text: https://files.catbox.moe/diw4y3.png

  • It's not affecting Japanese text
  • It's not exclusive to Japanese websites (it's present in one email in gmail, but not all of them)
  • I haven't seen it on any Japanese websites
  • It's also present in some add-ons that generate text (Checker Plus for Gmail, Yomichan)
  • Turning off all add-ons doesn't fix it, but opening the page in a private window does fix it

Firefox 155.0.1 (64-bit), Windows 11 Pro

Open

Open Firefox upon startup is not working

I have "Open previous windows and tabs" and "Open Firefox automatically when your computer starts up" boxes checked in my settings. Firefox is not opening automatically… (மேலும் படிக்க)

I have "Open previous windows and tabs" and "Open Firefox automatically when your computer starts up" boxes checked in my settings.

Firefox is not opening automatically and my previous tabs are not showing up.

Thanks

Open

My Firefox can't support HEVC

Good afternoon recently i tried just realise my firefox can't played HEVC streaming video like twitch etc. (1st pictures) i check on other browser such as Chrome, Edge, e… (மேலும் படிக்க)

Good afternoon

recently i tried just realise my firefox can't played HEVC streaming video like twitch etc. (1st pictures)

i check on other browser such as Chrome, Edge, etc. it's played normal i check on google all about config

like media.wmf.hevc.enabled , media.hevc.enabled , dom.media.webcodecs.h265.enabled all set to true. checking on about:support i found it's not supported (2nd screenshot)

i check on Powershell are like this :

C:\WINDOWS\system32> Get-AppxPackage | Where-Object {$_.Name -like "*HEVC*"}


Name  : Microsoft.HEVCVideoExtension Publisher  : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US Architecture  : X64 ResourceId  : Version  : 2.5.33.0 PackageFullName  : Microsoft.HEVCVideoExtension_2.5.33.0_x64__8wekyb3d8bbwe InstallLocation  : C:\Program Files\WindowsApps\Microsoft.HEVCVideoExtension_2.5.33.0_x64__8wekyb3d8bbwe IsFramework  : False PackageFamilyName : Microsoft.HEVCVideoExtension_8wekyb3d8bbwe PublisherId  : 8wekyb3d8bbwe IsResourcePackage : False IsBundle  : False IsDevelopmentMode : False NonRemovable  : False IsPartiallyStaged : False SignatureKind  : Store Status  : Ok Capabilities  : inProcessMediaExtension,

                   uniqueAppPackageCapability


in summary it's installed and running.

i will be happy if you can guide me on how to enable it. because tbh Firefox are my daily drive

thanks before

Open 7

STOP - save your passkey

I DO NOT WANT A PASSKEY. WHY ARE YOU INSISTING THAT I SET A PASSKEY, I DO NOT WANT A PASSKEY. WHY ISN'T MY PASSWORD ENOUGH, I DO NOT WANT A PASSKEY. MY PASSWORD WORKED F… (மேலும் படிக்க)

I DO NOT WANT A PASSKEY. WHY ARE YOU INSISTING THAT I SET A PASSKEY, I DO NOT WANT A PASSKEY. WHY ISN'T MY PASSWORD ENOUGH, I DO NOT WANT A PASSKEY. MY PASSWORD WORKED FOR YEARS THAT IS WHY, I DO NOT WANT A PASSKEY. KEEP MAKING YOUR CHANGES FOR SECURITY, BUT GIVE ME A CHANCE TO SAY NO, I DO NOT WANT A PASSKEY. I DO NOT WANT A PASSKEY. I DO NOT WANT A PASSKEY. I DO NOT WANT A PASSKEY. I DO NOT WANT A PASSKEY. I DO NOT WANT A PASSKEY.

Open 5

open same websites on start up

I am wanting to automatically open the same set of websites each time I start Firefox without having to enter the information each time. This is possible with google chro… (மேலும் படிக்க)

I am wanting to automatically open the same set of websites each time I start Firefox without having to enter the information each time. This is possible with google chrome. Thank you.

Open 2

Firefox Cannot Consistently Access a Web Site

My desktop Firefox (version 155.0.1) has recently became unable to consistently access the Web site at this Web site this Web site. Chrome successfully accesses the site… (மேலும் படிக்க)

My desktop Firefox (version 155.0.1) has recently became unable to consistently access the Web site at this Web site this Web site. Chrome successfully accesses the site 100% of the time. Firefox's connection failures are intermittent, unpredictable, and usually go away on their own after varying time intervals (sometimes can't connect for up to 24 hours). I see status messages saying Firefox is trying to connect to the site, but it eventually gives up and times out.

I cleared the Firefox cache, but that had no effect. I don't recall making any significant changes to the Firefox settings lately. Any suggestions on what to look at/try would be greatly appreciated.

(Yes, I know the site doesn't use https: Its protocol is outside my control).

Open 9

"Homepage" backround photo, and the "gear icon" is now missing on (Windows 11)

I'm having a problem trying to download and save a "back round photo" on my homepage, the "gear icon" is also missing at the bottom right corner of the screen...only the … (மேலும் படிக்க)

I'm having a problem trying to download and save a "back round photo" on my homepage, the "gear icon" is also missing at the bottom right corner of the screen...only the "edit icon" appears and its useless.

Open 5

Hello, I am experiencing an annoying layout issue on my New Laptop with the New Tab page in Firefox.

The spacing between my Top Sites icons is way too large, making the grid look unnaturally stretched out and leaving too much empty space on the screen.Here is the weird b… (மேலும் படிக்க)

The spacing between my Top Sites icons is way too large, making the grid look unnaturally stretched out and leaving too much empty space on the screen.Here is the weird behavior I noticed:When I run Firefox in Troubleshoot Mode (Safe Mode), the layout looks perfectly fine, tight, and compact — exactly how it used to be.If I use the "Refresh Firefox" feature, the compact layout returns to normal in the regular mode, but only temporarily. As soon as I launch Firefox in Troubleshoot Mode again and then switch back to the normal profile, the layout breaks once more, and the huge gaps between the shortcuts reappear.

Open

Quality of audio output changes when starting a new window

Has anybody else experienced a similar problem? Or can you help me trouble shoot this issue please? I'm busy playing audio in a tab of the browser. The sound quality is g… (மேலும் படிக்க)

Has anybody else experienced a similar problem? Or can you help me trouble shoot this issue please?

I'm busy playing audio in a tab of the browser. The sound quality is good (rich, full, deep). Next, I open a new window by any means (Ctrl+N / Open link in new window / Menu > New window) As the new window appears, the current audio playback becomes tinny / lower quality. After a 3 seconds, the normal good sound quality starts again.

I'm currently using Bluetooth connected headphones and this happens on different headphones. I have to find some wired headphones first before I can try that. This happens with every new window that I open, regardless of the number of open tabs in current windows or how many previous open windows I already have. This happens regadless if audio enhancements of the output device are enabled or not. Spatial sound is set to off. Windows is set to 'do nothing' & will not adjust the volumes of different sounds when I'm using my PC to place or receive telephone calls.

OS: Windows 11 with latest patches Firefox: latest & older builds Hardware drivers: All manufacturer drivers applied

PS I can replicate this issue by changing between the 'Playback' & 'Recording' tab in the Sound Control Panel applet. That is to say, the same decrease in audio quality happens when I change from the Playback tab to the Recording tab. Audio quality improves again when I change from the Recording tab to the Playback tab https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2026-09-12-15-38-23-1accad.png

PPS My new windows are set to open on 'about:support'

PPPS Can't reply to previously archived question : https://support.mozilla.org/en-US/questions/1525613

Solved 1