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webpage display

I've been using Firefox since 2007, and I've had a love-hate connection with it at times. It is not uncommon for updates to wreak havoc on the system. I have to fix every… (மேலும் படிக்க)

I've been using Firefox since 2007, and I've had a love-hate connection with it at times. It is not uncommon for updates to wreak havoc on the system. I have to fix everything, and I don't want to use Firefox anymore. With the updates, it's changed a lot of the pages, even the ones that I use daily. I've tried everything to try to fix these problems. Please tell me how to straighten things up.

Asked by nyclover_99 1 வருடத்திற்கு முன்பு

Answered by jonzn4SUSE 1 வருடத்திற்கு முன்பு

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Grammarly.com not letting me log in

Grammarly.com is not letting me log in because the continue bar keeps loading. It won't let me enter my email and press enter, nor is autofill working. I've contacted the… (மேலும் படிக்க)

Grammarly.com is not letting me log in because the continue bar keeps loading. It won't let me enter my email and press enter, nor is autofill working. I've contacted them, but the solutions they're telling me to do have had no success. I've already disabled other extensions to see if that was the problem, but it wasn't. I cleared cache and cookies, and I've also removed the autofill option as well. My firefox is up to date.

Asked by Kandyce 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

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User and passwords no longer working in some sites after refresh

Hi there, After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong… (மேலும் படிக்க)

Hi there,

After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong password. It just doesn't go trough when I hit 'enter'.

The same user/pw is still working well in Chrome. I asked for help on the site I could not access, but they have no issues like mine, and his system is regularly on.

I have already cleared all my history, cookies, everything. I have installed Firefox again. Nothing.

Any idea? Thanks

Asked by edubling 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

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refreshed browser

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anythi… (மேலும் படிக்க)

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anything. The website help desk that i tried opening verified password asked which browser and still it wouldn't open when putting correct information password and user name in. Any suggestions? I didn't do anything different and thought it was the website but i'm member and nothing's changed on their end.

Asked by joe2look 1 வருடத்திற்கு முன்பு

Answered by joe2look 1 வருடத்திற்கு முன்பு

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Using the 'Chat' facility on the HSBC website

Hi, Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'… (மேலும் படிக்க)

Hi,

Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'm no technician (I deliberately use Firefox because I believe in Mozilla's business principles, not because I think Firefox is technically superior to other browsers - although I'm quite prepared to believe that it is) but I can follow instructions. OK, so having said that …

I am using the latest version of Firefox [98.0.2 (64-bit)] on a bog standard Dell laptop under Windows 10 [Edition Windows 10 Home, Version 21H2, OS build 19044.1620, Windows Feature Experience Pack 120.2212.4170.0].

I have recently opened an HSBC bank account. If I try to access their UK online banking site (https://www.hsbc.co.uk/) using Firefox (which I should very much prefer to do than with any other browser), it is missing the most important feature of 'Chat' (the only sensible way of talking to HSBC without having to endure a half-hour wait). However, if I access it using any other browser (e.g., Microsoft Edge) the 'Chat' facility is available in the bottom right-hand corner of the screen. Please note that with Firefox I am using a 'container' (called HSBC) - I don't think that Edge has similar facilities.

Can anybody please tell me whether I might have some setting or other (e.g., say something to do with 'pop-ups' which I think that the HSBC's 'Chat' facility uses) set incorrectly?

Thank you and best regards

John

Asked by the.sharps 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

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Squares instead of cyrillic letters on various sites

I see squares where normally and recently there are Russian letters. This doesn't happen on Safari.

Thanks in advance!

Asked by ikeepdancingonmyown 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

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URLs with semi-colons no longer working -- caused by add-on perhaps?

Recently, sites that use semi-colons instead of ampersands in their URLs have stopped working in Firefox 99.0.1 for me. I suspect an add-on may have been recently update… (மேலும் படிக்க)

Recently, sites that use semi-colons instead of ampersands in their URLs have stopped working in Firefox 99.0.1 for me.

I suspect an add-on may have been recently updated, since those sites still work when I run them in a new private window. Is there an easy way to track down which add-on might be rewriting the URL?

Asked by qr7kd35k26 1 வருடத்திற்கு முன்பு

Answered by Terry 1 வருடத்திற்கு முன்பு

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Drop-down menu not offering options to make selection

Hi, I'm having a really strange problem. I'm using Firefox on WIN 11 with my new LG laptop. When I access a website's drop-down menu, it does not offer me options that… (மேலும் படிக்க)

Hi,

I'm having a really strange problem.

I'm using Firefox on WIN 11 with my new LG laptop.

When I access a website's drop-down menu, it does not offer me options that I can make a selection.

I know that it's missing the 2 options - because when I try it on other PCs - it works fine. So the behaviour is different (and works) on other computers.

And the stranger thing is; it also does not offer the options when I tried it with Chrome and Edge.

I tried clearing the history and cache - and it still gives the same behaviour.

I called the Tech Support of the website - and they said it's clearly a problem with my specific PC. I would tend to agree with them - because I can access their site without any issues on other PCs.

I can't figure out what's in common amongst the 3 browsers I tried on this LG laptop. The only thing I found in common is this laptop!

Any ideas - any thing I can try next? Really driving me nuts...  :)

mjl

Asked by mjl 1 வருடத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

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cannot connect to nespresso.com (access denied)

When I try to connect to nespresso.com get a message ACCESS Denied - see below. Access Denied You don't have permission to access "http://www.nespresso.com/" on this ser… (மேலும் படிக்க)

When I try to connect to nespresso.com get a message ACCESS Denied - see below.

Access Denied You don't have permission to access "http://www.nespresso.com/" on this server.

Reference #18.7b3b2f17.1649979032.33aed190


I do not have any problem connecting using Chrome or Edge, so this seems to be clearly a Firefox problem.

Asked by boblknow 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

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Access Denied

I am getting: "Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.4f102017.1649951199.9ba34cde" Worked OK Previous… (மேலும் படிக்க)

I am getting: "Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.4f102017.1649951199.9ba34cde" Worked OK Previous day. Nothing new on System. Other computers/Tablets OK.

Firefox 99.0.1 64 bit David Northrup

Asked by dnorthrup 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

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Accessing site page problems

Hi, I am having a problem accessing pages (or popups, I'm not sure) on certain pages. When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a prob… (மேலும் படிக்க)

Hi,

I am having a problem accessing pages (or popups, I'm not sure) on certain pages.

When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a problem opening certain areas. One of the obvious and annoying ones is when I try to access the Live Chat on Lightspeed. The chat is never available for me even though it is 24/7 (see image below showing chat unavailable), but I can access it if I log in on a New Private Window or use a different browser (see second image below, showing chat available).

Is this an easy fix? I tried adding the sites as exceptions but it made no difference, I am obviously missing something.

Thanks for your help. Samantha

Asked by SamW 1 வருடத்திற்கு முன்பு

Answered by Terry 1 வருடத்திற்கு முன்பு

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Spotify keep showing premium page

I used to use Spotify web player to listen music,but I can not do it anymore yesterday. And it keeps showing the premium page that ask me to pay for it,even I click refre… (மேலும் படிக்க)

I used to use Spotify web player to listen music,but I can not do it anymore yesterday. And it keeps showing the premium page that ask me to pay for it,even I click refresh or review 2021 best songs,it won't work properly. And I use Edge to try it again,then Edge works fine,by the way,I already clear cache and cookies,also restart Firefox multiple times,and even try the private mode and remove all my add-ons,still not working. Any idea would be great,Best regards.

Asked by 坂井泉水 2 ஆண்டுகளுக்கு முன்பு

Answered by FredMcD 2 ஆண்டுகளுக்கு முன்பு

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"opt out of firefox platform" message

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attem… (மேலும் படிக்க)

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

Asked by RealGomer 1 வருடத்திற்கு முன்பு

Answered by Zian 1 வருடத்திற்கு முன்பு

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Docusign

I have successfully logged into my Docusign account from the Firefox web browser on my Windows 10 computer up until now. All of a sudden when I try to log in, Docusign t… (மேலும் படிக்க)

I have successfully logged into my Docusign account from the Firefox web browser on my Windows 10 computer up until now. All of a sudden when I try to log in, Docusign tells me I've entered an invalid password. The password is valid, I've tried it on Microsoft Edge and in the Apple iOS Docusign app and have successfully logged in. They both prompt me to get a code from the Microsoft Authenticator and I do not get that prompt when I attempt to log in thru Firefox web browser.

Asked by Charlie Storke 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

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Monospace font not being chosen correctly when font-family starts with missing fonts

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". Thi… (மேலும் படிக்க)

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". This looks similar to the issue mentioned here: https://support.mozilla.org/en-US/questions/1351497

The inspector for these websites underlines "monospace" as the active font, but then uses a non-monospace font (in my case, Bitstream Vera Sans) to display the content. This does not happen when the font-family is "monospace,monospace" or "monospace". I can't quite figure out exactly what causes the font to be chosen incorrectly: sometimes it does show up if I have the preceding fonts installed, e.g. Consolas or Liberation Mono, but other instances do not look as intended.

Currently, I have fontconfig set up such that: $ fc-match :family=ui-monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman" $ fc-match :family=monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman"

Firefox's fonts in about:preferences are configured as all defaults: Serif: Bitstream Vera Serif Sans: Bitstream Vera Sans Monospace: Bitstream Vera Sans Mono

Asked by Tim Alberdingk Thijm 1 வருடத்திற்கு முன்பு

Answered by Tim Alberdingk Thijm 1 வருடத்திற்கு முன்பு

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web page content

As of yesterday no images are displayed on go comics pages. ex: https://www.gocomics.com/babyblues/1999/05/01 . Any help would be greatly appreciated. … (மேலும் படிக்க)

As of yesterday no images are displayed on go comics pages. ex: https://www.gocomics.com/babyblues/1999/05/01 . Any help would be greatly appreciated.

Asked by saabstory3 1 வருடத்திற்கு முன்பு

Answered by saabstory3 1 வருடத்திற்கு முன்பு

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Sites like discord and webex not prompting for mic/video and not allowing on my firefox, but on new profile works fine

Sites like discord and webex meetings are not letting me use my microphone or webcam, not even prompting me for it. When trying to use discord mic I get this message (ima… (மேலும் படிக்க)

Sites like discord and webex meetings are not letting me use my microphone or webcam, not even prompting me for it. When trying to use discord mic I get this message (image attached). I created a new firefox profile with default setting and it works fine. I disabled add ons and still not working, also my mic and camera permissions are fine and work with other sites.

Asked by 6op4h3s5a 1 வருடத்திற்கு முன்பு

Answered by 6op4h3s5a 1 வருடத்திற்கு முன்பு

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App will not open

Firebox no longer open PC Financial Master Card Account. It open in Chrome so I expect this is a Firebox problem

Asked by mwgallow 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு