• Archived

Fire Fox Upgrades

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal … (மேலும் படிக்க)

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal size. I have windows 10.

Asked by curlieqoh 1 வருடத்திற்கு முன்பு

Last reply by Paul 1 வருடத்திற்கு முன்பு

  • Archived

Jumbled, illegible texts.

I wrote earlier today that texts that I wrote with Windows 10 and tried to transfer to answer or add to an address became jumbled, illegible. It may be good to know that … (மேலும் படிக்க)

I wrote earlier today that texts that I wrote with Windows 10 and tried to transfer to answer or add to an address became jumbled, illegible. It may be good to know that this also occurs with a number of adverstisement that are sent to me. What do I need to do to correct this?

Asked by Jamesrsamec41 7 மாதங்களுக்கு முன்பு

Last reply by cor-el 7 மாதங்களுக்கு முன்பு

Past history and login/passwords

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and … (மேலும் படிக்க)

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and now I have no record. Is there a backup that the browser keeps on a cloud.

Asked by James 5 மாதங்களுக்கு முன்பு

Last reply by Paul 5 மாதங்களுக்கு முன்பு

  • Archived

password retrieval help, please

Hi....can you kindly help me figure out how to access my saved passwords from a now defunct Windows 7 computer. I had saved them using Lockwise since 2019 and thought I c… (மேலும் படிக்க)

Hi....can you kindly help me figure out how to access my saved passwords from a now defunct Windows 7 computer. I had saved them using Lockwise since 2019 and thought I could retrieve them using Fiŕèfox Synch but have been trying for hours with no success. Cannot find passwords to use on dqng smartphone. I am 81 years old and woefully untechy so any suggestions or advice would be greatly appreciated. Thank you.

Asked by ML272@protonmail.com 9 மாதங்களுக்கு முன்பு

Last reply by Dropa 9 மாதங்களுக்கு முன்பு

  • Archived

10-12-2023 - for the 118.0.2 update all external links on posts to news articles in facebook are no longer accessible on all WIN 11 systems tested.

Today is 10-12-2023 and as of the last update to Firefox (118.0.2) external news links on posts in Facebook or Facebook messenger no longer work on WIN11pro64 computers a… (மேலும் படிக்க)

Today is 10-12-2023 and as of the last update to Firefox (118.0.2) external news links on posts in Facebook or Facebook messenger no longer work on WIN11pro64 computers as indicated through testing.

There is only an "I beam" indicator and frequently the posted news article links; and images do not appear when using Firefox (however they do appear on other browsers; no issues detected). As noted, this anomaly also applies to Facebook messenger external news links. Based on timing of this update 118.0.2 and the repeatability of the failure on various computers (with WIN11) and the absence of any other changes to all of the computers, all indicators are that this is not a Facebook issue and as nothing else on any of the computers has changed the 118.0.2 has an apparent issue. (In summary this effects every one of the 5 WIN11pro64 computers I have tested with the Firefox update, so far)... the only change to ALL OF THESE DEVICES was and is the Firefox update (118.0.2) .

In addition have tested Firefox and Facebook on 2 additional computers (WIN764pro) - to keep comparative balance; on 1 win7pro64 unit the Firefox app was not updated and on the other win7pro64 system it was updated to 118.0.2.

And after that round of testing the outcome was conclusive - the Facebook external news links work seamlessly and without issues (NO UPDATE TO FIREFOX ON ONE COMPUTER with WIN7pro64 and an UPDATED Firefox (118.0.2) with WIN7pro64 on the other)... both systems worked and the noted failure was not present.

These tests conclusively indicate to us internally that updating the WIN 11 units to 118.0.2 was a mistake.

Additionally for further comparison for this note - with Firefox update 118.0.2 Facebook external news links DO function on Opera and Chrome (for both WIN 7 and WIN11) all computers tested are the original 7 ... I have not tested other browsers for compatibility nor have I tested other computers, as the data seemed conclusive.

NOTE: If you are planning to respond please do not 'guess' (SWAG) at what you randomly speculate the issue(s) might be, as that would be an unproductive use of everyone's time... if you don’t have a proven solution you don’t have a solution, thank you.

If there is someone with knowledge of the 118.0.2 update that can offer an intelligent and proven solution please do so here...

but haphazard proposals of random unrelated experimentation without tested basis...or the concept of incorporating unproven suggestions such as maybe you should "change this" or "reinstall this" or "blah blah" when (I reiterate) the only changes to six (6) of these computers is the update 118.0.2 nothing else the seventh computer has an older version of Firefox and win 7 pro64. 118.0.2 functions correctly with win7pro64 and on Opera and Chrome browsers.

All intelligent proven workable input is appreciated because as of now Firefox for any and all of the WIN11 computers here Firefox has been removed from our approved list; as further failures are unknown.

Asked by budgbrown 6 மாதங்களுக்கு முன்பு

Last reply by zeroknight 6 மாதங்களுக்கு முன்பு

  • Archived

Message: Firefox is already running, but is not responding.

I keep getting the window below, usually multiple windows, instead of a fil(s) opening up in Firefox: "Firefox is already running, but is not responding. The old Firefox … (மேலும் படிக்க)

I keep getting the window below, usually multiple windows, instead of a fil(s) opening up in Firefox: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." This happens when clicking on a link, perhaps, in an e-mail. I go through a few e-mails, click on the links which normally open a new tab in an open Firefox window containing the link's info. Then I can go through the tabs one by one. But lately, all I have are a bunch of these windows open with the above two sentences. (see photo) And the option to Close Firefox or Refresh the page. How do I stop this, and get back to the original way of clicking/opening links from elsewhere into Firefox? Thank you.

Asked by Barb 9 மாதங்களுக்கு முன்பு

Last reply by cor-el 9 மாதங்களுக்கு முன்பு

  • Archived

Primary Password

Because I was getting frequent and numerous pop-up boxes asking for my Firefox Primary Password, even though your site claims you no longer use or require one. based on a… (மேலும் படிக்க)

Because I was getting frequent and numerous pop-up boxes asking for my Firefox Primary Password, even though your site claims you no longer use or require one. based on advice from a Cox Complete Care Technician, I set one up. I am still getting as many annoying pop-ups as frequently. Sometimes my primary password entry makes the pop-up disappear. Just as often, my PP entry makes the pop-up pop-off momentarily and come right back on minus my entry with no explanation or rejection message. Why is this happening? What is the point? Please respond. Debora H. Schwartz.

Asked by Debbie 9 மாதங்களுக்கு முன்பு

Last reply by cor-el 9 மாதங்களுக்கு முன்பு

  • Archived

Crashes

I have so far submitted 36 crash reports and nothing happens. I have tried various suggestions and nothing works. The problem is very annoying as every time I type a a le… (மேலும் படிக்க)

I have so far submitted 36 crash reports and nothing happens. I have tried various suggestions and nothing works. The problem is very annoying as every time I type a a letter into the search bar, firefox crashes and asked to submit a crash report, which I did. I do like firefox but this is ridiculous. Could you please help fix this problem. Regards Ernest Grafl

Asked by ewg40 1 வருடத்திற்கு முன்பு

Last reply by Paul 1 வருடத்திற்கு முன்பு

pop up virus warnings

I went to a local website and ended up getting virus warnings, see photo. I doubt if it's real but I don't know how to get rid of the messages, or scan for the virus? I … (மேலும் படிக்க)

I went to a local website and ended up getting virus warnings, see photo. I doubt if it's real but I don't know how to get rid of the messages, or scan for the virus? I scanned with the Windows virus protection and the computer came back clean. I can and have turned the computer off and back on, no help.

Thanks

Asked by gsteve498 5 மாதங்களுக்கு முன்பு

Last reply by zeroknight 5 மாதங்களுக்கு முன்பு

  • Archived

Firefox Dilema

When PC is activated Firefox will open and then close and reopen. When opening another app and starting to work in it, out of the blue, the app will quit and Firefox will… (மேலும் படிக்க)

When PC is activated Firefox will open and then close and reopen. When opening another app and starting to work in it, out of the blue, the app will quit and Firefox will open automatically. Not at all times but very aggravating when it does happen. More often than not.

Asked by Joe Schaerer 8 மாதங்களுக்கு முன்பு

Last reply by Dropa 8 மாதங்களுக்கு முன்பு

  • Archived

In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (மேலும் படிக்க)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Asked by srsarae 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Firefox Update

The latest Firefox update is preventing my password manager, Last Pass, from loading on my Dell laptop. No problems with my tablet or cell phone. Please advise?

Asked by tcstms@yahoo.com 1 வருடத்திற்கு முன்பு

Last reply by Dropa 1 வருடத்திற்கு முன்பு

  • Archived

Offensive search results

Today I used firefox on my PC, using duckduckgo. I searched "iKnee" which is a brand of knee massager. I found that site but also in the search results there were several… (மேலும் படிக்க)

Today I used firefox on my PC, using duckduckgo. I searched "iKnee" which is a brand of knee massager. I found that site but also in the search results there were several offensive porn sites listed. The first time that's ever happened. Why has it happened this time? Can I prevent it happening again?

Asked by yooliver1951 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

  • Archived

how to add to menu for right click on selected text

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have opti… (மேலும் படிக்க)

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have options to lookup tracking info (UPS, FedEx, or USPS) for the selected text.

Seems useful if one does lots of shipping, no?

Asked by alabamatoy 1 வருடத்திற்கு முன்பு

Last reply by Paul 1 வருடத்திற்கு முன்பு

  • Archived

Missing tabs on start up

I've recently been opening Firefox to find that my tabs are missing - MIA. I haven't had any problem until recently. I am running the following version of Firefox: Fire… (மேலும் படிக்க)

I've recently been opening Firefox to find that my tabs are missing - MIA. I haven't had any problem until recently. I am running the following version of Firefox: Firefox 108.0 (20221208122842) Details Installed on: December 13, 2022 at 2:47:02 PM Status: The Update was successfully installed

Unfortunately, when I did a search in help for tabs - the suggestions were above my pay grade. I tried some of the suggestions, but they didn't seem simple enough for me. (I'm 71 but somewhat computer literate having taught software). Hopefully, someone can help with this. My email is: [email removed from public forum]

Thank you for your assistance, Jane McIntosh

Asked by srnavyjane 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு