• Archived

certain websites are slowing down and get stuck at TLS handshake fonts.googleapis. i refreshed cleared cookies and data and still hangs on that handshake.

Youtube and other sites load very slow. Hangs on TLS Handshake fonts.googleapis. cant login in to google account. I get the message, "something went wrong". Tried all … (மேலும் படிக்க)

Youtube and other sites load very slow. Hangs on TLS Handshake fonts.googleapis. cant login in to google account. I get the message, "something went wrong". Tried all of the things suggested in the troubleshooting section to no avail. I don't have this problem with chrome or edge. I HATE both of those browsers and hope that this is a temporary issue with Firefox. Running win10 x64 with latest Firefox update. Is there anything that can fix this?

Thanks

Asked by dont_force_me_to_chrome 12 மாதங்களுக்கு முன்பு

Last reply by rubyrose32442 9 மாதங்களுக்கு முன்பு

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Firefox 68.0.1 crashes on startup | Ubuntu 18.04

Hello everyone, I've recently had to recover my home directory on a machine running Ubuntu 18.04 from a backup... Everything works fine BUT Firefox which keeps crashing r… (மேலும் படிக்க)

Hello everyone, I've recently had to recover my home directory on a machine running Ubuntu 18.04 from a backup... Everything works fine BUT Firefox which keeps crashing right at startup. Nothing happens until the report window opens up.

What I've tried so far:

trying to run it from terminal, trying to run it from terminal in safe-mode, purging and reinstalling it via apt, purging it again and reinstalling via downloaded tar.bz2 from mozilla website

When running from terminal I get the following:

ExceptionHandler::GenerateDump cloned child 5853

ExceptionHandler::SendContinueSignalToChild sent continue signal to child

ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Failed to open curl lib from binary, use libcurl.so instead

Report ID: bp-efb679bf-6ac0-4c24-9996-c0f3b0190803

I'd be glad for any help, thank you very much! Please let me know if you need more details. :)

Asked by luke4 9 மாதங்களுக்கு முன்பு

Last reply by luke4 9 மாதங்களுக்கு முன்பு

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upgrade broke my firefox no preferences

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search… (மேலும் படிக்க)

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search like google This is very frustrating To make it worse none of my firefox accounts work, nor my mozilla It usually takes a day or two for this to resolve itself but this time I have no preference setting ability and none of my user or Firefox passwords work This is very disturbing I can no longer use firefox like I am used to doing I do not want to default to Yahoo for search, I want to use Google. PLEASE FIX THIS and don't send me any more broken updates

Asked by bekglm1 10 மாதங்களுக்கு முன்பு

Last reply by Wesley Branton 10 மாதங்களுக்கு முன்பு

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Viable solution to "a script has become unresponsive"?

I would love to ditch chrome. But, if I use firefox, after some period of time my entire desktop will freeze and I end up powering off my computer to recover and losing w… (மேலும் படிக்க)

I would love to ditch chrome. But, if I use firefox, after some period of time my entire desktop will freeze and I end up powering off my computer to recover and losing work as a result. In fact all web developers I have worked with avoid firefox for this reason.

I have had this same experience everywhere that I have run firefox. Thousands of different web sites on multiple different computers, multiple different operating system and as far back as I can remember, at least a decade, possibly since firefox has existed.

Someone must be able to use firefox without this happening. How do you do it? Yes, I've tried the various suggestions mentioned over and over for years and years.

Asked by kenned.doll 10 மாதங்களுக்கு முன்பு

Last reply by Wesley Branton 10 மாதங்களுக்கு முன்பு

  • Archived

"a web page is slowing down your browser" why?

I have noticed the the yellow message "a web page is slowing down your browser" What triggers this message in FF.

Asked by Mace2 1 வருடத்திற்கு முன்பு

Last reply by lamrwee 10 மாதங்களுக்கு முன்பு

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  • Archived

Firefox quantum 65.0.2 uploads are all of a sudden extremely slow

I noticed a few months back that Firefox quantum 65.0.2 (64 bit) uploads are extremely slow. A 186kb image that is uploaded instantly in Chrome or Firefox developer editi… (மேலும் படிக்க)

I noticed a few months back that Firefox quantum 65.0.2 (64 bit) uploads are extremely slow. A 186kb image that is uploaded instantly in Chrome or Firefox developer edition (65.0b11 64 bit) takes about 30-45 seconds in quantum, a 900kb image jumps to 14% when I hit upload, then super slowly climbs up by 2%-4% at a time, finally finishing the upload 3 minutes later, and by the time the upload finishes the google captcha I entered has expired and it tells me to retry the upload. The same 900kb image uploads in 2 seconds on chrome and firefox dev. Also some websites like twitch.tv are super slow to load, not even a video stream, the homepage takes about 20 seconds to load, then another 30 seconds for the video to start playing, while the site loads and starts playing the homepage video within a few seconds on chrome and firefox dev. I've tried everything, launching firefox in safe mode, reinstalling firefox and trying with no plugins, switching between system proxy settings and no proxy. Is there anything else I can try? Super annoying having to launch chrome every time I need to upload something.

Thanks

Asked by IcePhokz 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

I had 300+ tabs open when Firefox crashed. When I reopened, all my tabs were gone.

Restore previous session did not work. I followed the instructions at https://support.mozilla.org/en-US/questions/1247052 and looked for a backup file at C:\Users\shelby… (மேலும் படிக்க)

Restore previous session did not work. I followed the instructions at https://support.mozilla.org/en-US/questions/1247052 and looked for a backup file at C:\Users\shelby\Desktop\rhwqzled.default\sessionstore-backups, but I only see two file names that start with recovery -- recovery.jsonlz4 and recovery.baklz4 -- and both of them show a date/time stamp that is after the crash, so I assume these won't help. Do I have any other options?

Asked by zippyqueer 11 மாதங்களுக்கு முன்பு

Last reply by zippyqueer 11 மாதங்களுக்கு முன்பு

  • Archived

Firefox was completely wiped off my system with no warning & unable to successfully re-install with history and preferences, now what?

I was browsing win Firefox when suddenly Firefox was wiped off my Windows PC. Now, in uploading new version my history and preferences cannot be restored. They are not i… (மேலும் படிக்க)

I was browsing win Firefox when suddenly Firefox was wiped off my Windows PC. Now, in uploading new version my history and preferences cannot be restored. They are not in an Old Firefox folder. I am furious. What caused this? What to I do?

Asked by Jan_in_Georgia 12 மாதங்களுக்கு முன்பு

Last reply by FredMcD 11 மாதங்களுக்கு முன்பு

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  • Archived

Turn off prompt Saved password "View Saved Login" & Yellow background !!!

Did Firefox 67 create this issue. When Asked to login to a website with SAVED PASSWORD......... Now appears an item to view Saved Login.......... Which list all sites an… (மேலும் படிக்க)

Did Firefox 67 create this issue. When Asked to login to a website with SAVED PASSWORD......... Now appears an item to view Saved Login.......... Which list all sites and Usernames & Passwords............That firefox ever collected.

Also when dis the yellow background for the Login Field get initiated............

HOW TO REMOVE THIS SO CALLED FEATURE .............. NOT REALLY WANTED ............ The FIREFOX OPTION in see SAVED Passord information was good enough!!!

Asked by VICLOEWEN 1 வருடத்திற்கு முன்பு

Answered by philipp 1 வருடத்திற்கு முன்பு

  • Archived

Can someone explain the click to play option and Flashblock

I recently asked Microsoft a question. I said is it possible updates have slowed my computer. While the answer was sort of fuzzy, they suggested that I use click to play … (மேலும் படிக்க)

I recently asked Microsoft a question. I said is it possible updates have slowed my computer. While the answer was sort of fuzzy, they suggested that I use click to play and use Flashblock. But, they then said Firefox has made their browser not be able to use Flashblock and Flash is going to be used, regardless with Firefox. Can someone explain what is happening if someone whats to use Flashblock? Secondly, my computer has gotten slower in the last few weeks. Is it possible a Firefox update is causing the slowness? I have a functioning security system and I defrag and clear the disk periodically for my maintenance. Thank you.

Asked by sciencemagic 1 வருடத்திற்கு முன்பு

Last reply by sciencemagic 1 வருடத்திற்கு முன்பு

  • Archived

I must delete session.checkpoints.json so that I can logon to a siste

In order to logon to a specific website, I must delete session.checkpoints.json I am trying to logon to my retiree website at Volkswagen and sometimes the Firefox just … (மேலும் படிக்க)

In order to logon to a specific website, I must delete session.checkpoints.json

I am trying to logon to my retiree website at Volkswagen and sometimes the Firefox just sits and does nothing like it's trying to logon but cannot (the dot in the tab moves left and right). I cancel Firefox and run CCleaner which deletes a specific file that is created by Firefox. The file is session.checkpoints.json. After doing so, I am able to logon without any difficulty. This occurs about 1 out of every 3 to 4 logon attempts. Sometimes I am able to logon and sometimes I am unable due to this occurrence.

I have called the support group at VWGoA and they have run traces but when this occurs, it's like I'm not even sending them anything?

What causes this?

Thanks in advance for any assistance.

Asked by schundg 1 வருடத்திற்கு முன்பு

Last reply by schundg 1 வருடத்திற்கு முன்பு

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  • Archived

Could you tell me the maximum supported version of Firefox in this OS environment?

Hello, I am a developer working on Red Hat Linux R5.10. Could you tell me the maximum supported version of Firefox in this OS environment? The current version of Red Hat … (மேலும் படிக்க)

Hello, I am a developer working on Red Hat Linux R5.10.

Could you tell me the maximum supported version of Firefox in this OS environment? The current version of Red Hat Linux R5.10 is related to the following environment. gtk2, glib 2.0, pango 1.14

The latest version(66.0.3) of Firefox has requirements below

-GTK + 3.4 or higher
-GLib 2.22 or higher
-Pango 1.22 or higher

This OS does not meet all the requirements.

help please

Asked by namhun 1 வருடத்திற்கு முன்பு

Answered by Meskó Balázs 1 வருடத்திற்கு முன்பு

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  • Archived

every time I click a link to YouTube firefox freezes and I have to force it closed with the task manager

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a… (மேலும் படிக்க)

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a new window. I can't even open YouTube on its own without having this happen, can you tell me why? I do have three links that I have bookmarked that are YouTube videos and they play fine, but nothing else.

Asked by llahair 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Font appears messed up only on Mozilla, only on one PC

Hello! So, I was working on a new blog on which I'm using the Rubik font from Google fonts. Everything was fine for several days, but today, after working for some time o… (மேலும் படிக்க)

Hello!

So, I was working on a new blog on which I'm using the Rubik font from Google fonts.

Everything was fine for several days, but today, after working for some time on it, the font just got messed up randomly (see attached image).

I added the font on a different, testing site and it shows messed up there as well, so it's not something website related.

Now, the shocking part is that it gets messed up only on Mozilla and only on the Mozilla browser that's on my Desktop PC.

I asked a friend to check it out and I also checked it out on my laptop, and the font is fine on other Mozilla browsers, as well as other browsers.

Other fonts from other websites are fine as well.

What troubleshooting I performed:

- Checked the font with Inspect Element, as it's shown here: https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Edit_fonts and the font is set up correctly;

- Deleted the whole history since the beginning of time (cookies, cache, everything);

- Closed and opened Firefox again;

- Opened Mozilla in Safe Mode (hardware acceleration is disabled by default in safe mode);

- Restarted my PC;

- Uninstalled Mozilla as it shows here - https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer. Deleted the profile folder and everything.

- Installed a fresh copy again with no add-ons, no nothing.

Nothing worked. That font is still messed up on Mozilla, on this PC.

It doesn't make any sense, especially since it went nuts randomly without a particular reason.

Does anyone have an idea of what could be the problem and how to fix it?

Any help would be appreciated!

Thanks!

Asked by Radu_B 1 வருடத்திற்கு முன்பு

Answered by jscher2000 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Username und Passwörter tragen sich nicht mehr automatisch ein

Hallo Leute Ab einem Tag x haben sich meine Userdaten und Passwörter nicht mehr automatisch eingetragen. Wenn ich Firefox zurücksetzen, geht für 10 - 30 min wieder. Dan… (மேலும் படிக்க)

Hallo Leute Ab einem Tag x haben sich meine Userdaten und Passwörter nicht mehr automatisch eingetragen. Wenn ich Firefox zurücksetzen, geht für 10 - 30 min wieder. Danach passiert wieder etwas automatisch und ich muss wieder alles händisch eintragen. Ich habe schon alles deinstalliert neu installiert jedoch hat das nichts geholfen. Irgendwo muss noch eine Datei sein die dies verhindert und bei einer Bereinigung dann später geladen wird. Weis jemand wo?!? Danke Gruß Manuel

Asked by Manuel.Sc 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Problem: Firefox Sync encounters errors just every time it syncs according to About Sync add-on (February 16, 2019)

https://docs.google.com/document/d/1rFueUs2CCN1RDe3Qzn_LVsEr1XE7KssVPhqmB20iNpo/edit?usp=sharing Add-ons I want disabled often come enabled when I reset my PC and reinsta… (மேலும் படிக்க)

https://docs.google.com/document/d/1rFueUs2CCN1RDe3Qzn_LVsEr1XE7KssVPhqmB20iNpo/edit?usp=sharing

Add-ons I want disabled often come enabled when I reset my PC and reinstall Firefox after signing into Firefox Sync.

Asked by Thomas James "Tom" Seymour 1 வருடத்திற்கு முன்பு

Last reply by Thomas James "Tom" Seymour 1 வருடத்திற்கு முன்பு

  • Archived

Firefox update to version 65.0.1 (from last night) erased my browser history

I updated Firefox last night right before bed, to version 65.0.1. I did not go to any websites after that. This morning, none of my browser history from before today, 2/1… (மேலும் படிக்க)

I updated Firefox last night right before bed, to version 65.0.1. I did not go to any websites after that. This morning, none of my browser history from before today, 2/14, exists any longer. I first noticed this when typing in a website I check daily, but I didn't have any autocomplete suggestions (normally I just type the first 2 letters and get a suggestion of the full site and I am able to just hit enter to go there). Just now, I checked my history folder to find a site I have not visited in the last few months, but with no history before yesterday, I am not sure how to proceed. I believe my bookmarks are intact (I do not typically use bookmarks, but there are a handful present, and I did not create them today, so I believe they are from before last night's update).

I do use an add-on to record my open tabs, and it someone does go back longer than this, so maybe I can find some of the sites I used to have. However, I could really use the history feature, I have some stuff last summer I would like consult ASAP. I can verify that I have not manually erased my history, at least not going back before something I viewed within a given hour (I don't go back and erase things from say, yesterday, last week, last month, last year, etc). Any thoughts?

Asked by EKenworthy 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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  • Archived

How do you get Firefox set permanently to play Flash Player videos?

I was suddenly getting prompts to update Flash Player. This hadn't happened in months, so I hadn't updated Flash Player in a good while. The first time, I ignored the wa… (மேலும் படிக்க)

I was suddenly getting prompts to update Flash Player. This hadn't happened in months, so I hadn't updated Flash Player in a good while. The first time, I ignored the warning prompt and activated Flash anyway and played the video. This was from tcm.com (Turner Classic Movies). The second time, I decided I'd better update Flash Player, and did so. But now the video wouldn't play at all. There was a locked box icon. I searched on various fixes, looked at a few Mozilla support pages, did a plug-in change starting from the sandwich icon at upper right, same thing. Found another fix idea. Went into the C drive, navigated eventually in Windows to the Macromed and Flash folders, and deleted NPSWF32_9_0_0_169.dll. The red locked box went away. A video played. Next time out, though, back to nothing. In IE, the link will play.

Asked by leopold49 1 வருடத்திற்கு முன்பு

Answered by Pj 1 வருடத்திற்கு முன்பு

  • Archived

firefox crashes during startup

Windows 7 32-bit Enterprise running in a VMware workstation pro VM. Firefox has been working fine until I told it to go ahead and update last week. Since the update firef… (மேலும் படிக்க)

Windows 7 32-bit Enterprise running in a VMware workstation pro VM. Firefox has been working fine until I told it to go ahead and update last week. Since the update firefox fails to start. I see the window border form and then disappear. No crash logs in Firefox crash dir. Uninstalled and re-installed (specifically chose 32-bit installer) and told it to reset everything (clean install). Still have problem. I do find this in event log. Images are also attached. The .dll mentioned has a different name every time and all virus/malware scans show clean both for the firefox installer and the system.


Faulting application name: firefox.exe, version: 65.0.0.6963, time stamp: 0x5c4a1021 Faulting module name: b_zhdcanxx.dll, version: 0.0.0.0, time stamp: 0x5c267ec8 Exception code: 0x406d1388 Fault offset: 0x0000845d Faulting process id: 0x1db8 Faulting application start time: 0x01d4c2469dd7dd4c Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Windows\system32\b_zhdcanxx.dll Report Id: dd7d2077-2e39-11e9-a0a6-54c20d3b1e0f

- System

 - Provider 
  [ Name]  Application Error 

 - EventID 1000 
  [ Qualifiers]  0 

  Level 2 

  Task 100 

  Keywords 0x80000000000000 

 - TimeCreated 
  [ SystemTime]  2019-02-11T20:16:08.000000000Z 

  EventRecordID 120052 

  Channel Application 


  Security 

- EventData

  firefox.exe 
  65.0.0.6963 
  5c4a1021 
  b_zhdcanxx.dll 
  0.0.0.0 
  5c267ec8 
  406d1388 
  0000845d 
  1db8 
  01d4c2469dd7dd4c 
  C:\Program Files\Mozilla Firefox\firefox.exe 
  C:\Windows\system32\b_zhdcanxx.dll 
  dd7d2077-2e39-11e9-a0a6-54c20d3b1e0f

Asked by demianph 1 வருடத்திற்கு முன்பு

Last reply by demianph 1 வருடத்திற்கு முன்பு