• Archived

problems after cleared cookies & cached

I got an error message when playing a movie that said clear cookies & cache so I did that. The movie played after I did that. Now today I opened a weather link and wh… (மேலும் படிக்க)

I got an error message when playing a movie that said clear cookies & cache so I did that. The movie played after I did that. Now today I opened a weather link and when I clicked on precipitation it didn't work. I clicked on a One Tab link to youtube and it opened youtube home page, not the specific link with all my history and feed lost. And some youtube videos would not play. I tried to open my Outlook email from one tab, but I just got outlook and had to re-sign in. And then I could not open an email. I had to switch to chrome to open the email. I tried to use trouble shoot safe mode. I was able to play a youtube video, but my extensions were then unavailable in safe mode, so no one tab. I am 75 and not very computer proficient, and I am afraid I will make things worse because I cannot predict the outcome of the steps offered. Mozilla/Firefox updates automatically, so I have the latest version of that and I have macOS Catilina version 10.15.5 Is there anyway to undo this mess? I need help at the most basic possible level. Can the clear cookies & cache be undone? Is my youtube history & feed able to be restored some how? Help please!!!

Asked by corinnesmom 1 வருடத்திற்கு முன்பு

Last reply by gaylordbales624 10 மாதங்களுக்கு முன்பு

  • Archived

Can't access my WordPress account

I could access my WordPress account via Firefox last week. I can access it via Chrome today. I can't access it via Firefox today. What changed? How do I fix it?

Asked by SusannaMV 1 வருடத்திற்கு முன்பு

Last reply by zeroknight 1 வருடத்திற்கு முன்பு

  • Archived

The last 2 characters are cut off at the end of my line in Quickbooks. They are not cut off in Chrome.

I use Quickbooks. I've been frustrated on mozilla with the last two characters being cut off. I can change the zoom, but that doesn't help. It didn't used to happen, b… (மேலும் படிக்க)

I use Quickbooks. I've been frustrated on mozilla with the last two characters being cut off. I can change the zoom, but that doesn't help. It didn't used to happen, but I don't know which version this started with. When I use the same product under Chrome, it doesn't happen, so it's not the product. Any way you can help me?

Asked by lois.may.walton 1 வருடத்திற்கு முன்பு

Last reply by zeroknight 1 வருடத்திற்கு முன்பு

  • Archived

online banking

I can no longer access online banking using Mozilla Firefox. It just shows the 3 dots going around and around.

Asked by lupat 1 வருடத்திற்கு முன்பு

Last reply by zeroknight 1 வருடத்திற்கு முன்பு

  • Archived

Access to Medical info

After recent update I cannot access my Medical Info online. This is the error message I receive. Secure Connection Failed An error occurred during a connection to epic… (மேலும் படிக்க)

After recent update I cannot access my Medical Info online. This is the error message I receive.

Secure Connection Failed

An error occurred during a connection to epicpnwmychart.optum.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Jane

Asked by Jane 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

can't access e mails through firefox on laptop, stopped on 8/11, last update 8.7

can't access emails emails through firefox on laptop, works fine on my mobile phone spent far too many hours with comcast, said it's not their problem

Asked by berrvond 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Firefox 116.0.2 is not remembering my last save destination / folder

Since last few days, whenever i want to save a file from Gmail, it is taking me to that one folder (destination) which i had used few days ago, probably before the latest… (மேலும் படிக்க)

Since last few days, whenever i want to save a file from Gmail, it is taking me to that one folder (destination) which i had used few days ago, probably before the latest update.

I navigate and go to the folder i want to save the file in and then finish the download.

But unlike before, the next document which i am trying to download, opens the download box to save in the old folder (not even the default "downloads" folder) instead of the folder in which i have saved the file moments ago.

I have checked the settings and everything is okay there.

This has severely impacted my working and is causing immense inconvenience.

Is this a bug? Do i need to reset my firefox? Please help!

Asked by prabhuamey84 1 வருடத்திற்கு முன்பு

Last reply by zeroknight 1 வருடத்திற்கு முன்பு

  • Archived

SSL_ERROR_BAD_CERT_DOMAIN

Hi, why after update to v116 I no longer can use security exceptions? Now I and my colleagues no longer can access dev server because certificate valid only for productio… (மேலும் படிக்க)

Hi, why after update to v116 I no longer can use security exceptions? Now I and my colleagues no longer can access dev server because certificate valid only for production servers... So now I can't use firefox for development. I think this update is so stupid...

Asked by bogdan.shtekh 1 வருடத்திற்கு முன்பு

Last reply by Dan 1 வருடத்திற்கு முன்பு

  • Archived

Can't access AT&T website with browser

When trying to log on to my account at AT&T I get a "timed out" message. I've spent many hours on the phone with ATT and they say it's a problem with the browser set… (மேலும் படிக்க)

When trying to log on to my account at AT&T I get a "timed out" message. I've spent many hours on the phone with ATT and they say it's a problem with the browser settings. But, I can access other secure accounts I have with other sites. Is there something in my browser settings that need changing for the ATT site? Also, if i use my phone without a wifi connected, I am able to log on at ATT.

Asked by Rob Smith 1 வருடத்திற்கு முன்பு

Last reply by Dan 1 வருடத்திற்கு முன்பு

  • Archived

Keyboard strokes showing on every key a different alphabet from what is been typed!

Why is firefox that set as my default browser having an issue of with my keyboard key strokes? When I type out a letter key, it shows it in a different key alphabet? For … (மேலும் படிக்க)

Why is firefox that set as my default browser having an issue of with my keyboard key strokes? When I type out a letter key, it shows it in a different key alphabet? For example, if I type “a” on the keyboard is will show a complete different random key like “5” or “d”. I am very comfortable and love using your browser. And would want to continue doing so without changing to another.


- A practical example is the following attached screenshot. I have typed the word “qwerty” on your browser but instead I get displayed on your browser “dfghjk”. - Very important to know is that I am running “ZoneAlarm Extreme Security NextGen” Anti-keylogger. That is configured to block programs that secretly record keystrokes (see attached document). Why is it only Firefox that is affected by this? - I have also contacted Zonealarm and they instructed me to contact you about this seeing that this issue only happens with your browser and not with any other program. I can type in Word or outlook or any other App without issues. ( - Like you can see from my other attached screenshots, it is not only your browser (firefox) that I have installed and working with as my default browser that is the only one having issues. The other browsers (Google Chrome, Microsoft Edge and Brave) are all working perfectly without this issue/problem. But only your browser that I made as the default browser that is the only one having this problem. - A good example, I typed this whole message using outlook without an issue/problem of this sort (see attached document).

Can you please look into this and provide me with answers on how to resolve this.

Asked by o.simeon 1 வருடத்திற்கு முன்பு

Last reply by Dan 1 வருடத்திற்கு முன்பு