• தீர்வுற்றது

DOMexception on OneDrive page

Hi, when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it… (மேலும் படிக்க)

Hi,

when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it shows the issues I've captured in the screenshot. I tried this on Mac and Ubuntu with a fresh profile and a clear internet connection. Does anyone have an idea why this is happening? Firefox Version is the latest 142.0.1 No problem with Vivaldi, Chrome etc.

Thanks, Dirk

Asked by dirmme 2 மாதங்களுக்கு முன்பு

Answered by Denys 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

storage of data

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my… (மேலும் படிக்க)

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my own choice?

Asked by Jacqueline Lam-McArthur 2 வாரங்களுக்கு முன்பு

Answered by Denys 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

HELP HELP HELP

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I u… (மேலும் படிக்க)

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I updated my Mac with the latest software install today and when I opened Firefox it didn't restore my tabs. I got stuck in a loop where it would not update to the current version of Firefox. I uninstalled Firefox and re-installed it and LOST EVERYTHING. I AM FREAKING OUT because all my bookmarks are lost and I don't even know what they are - I have tried to restore bookmarks and it goes back to 2022 and 2023 and when I restore nothing happens. ANYONE SOMEONE please tell me you know how to help me find my stuff otherwise I am cooked.

Asked by andrea56 3 வாரங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (மேலும் படிக்க)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Asked by chriscrisafulli 3 வாரங்களுக்கு முன்பு

Answered by chriscrisafulli 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

ARE YOU INSERTING A SLPASH SCREEN ON WEBPAGES WITH KEYSTROKE SHORT CUTS?

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY… (மேலும் படிக்க)

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY I PERMANENTLY ELIMINATE THIS ANNOYANCE?

Asked by Richard Cooledge 3 வாரங்களுக்கு முன்பு

Answered by Paul 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Can no longer log into Bank of america online banking on Firefox on my computer

Password box is not live. Works fine on Safari. Works fine on the other (older) computer on Firefox. Only site I am having problems with today. (Know there was a big prob… (மேலும் படிக்க)

Password box is not live. Works fine on Safari. Works fine on the other (older) computer on Firefox. Only site I am having problems with today. (Know there was a big problem yesterday. Only started 10/21. Running an M1 Mac Mini Firefox 144.0 (aarch64). Mac is running Sequoia 15.6.1.

What do I have to do to get it back up and running? I would rather not have to change the password if i don't have to.

Many thanks for your help.

Asked by eperless 3 வாரங்களுக்கு முன்பு

Answered by eperless 3 வாரங்களுக்கு முன்பு

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Restore previous tabs

I just opened Firefox and all my previous Tabs are not there. The Restore Previous session option is not available

Asked by Mark Baker 2 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Selections from new (i.e., October 2025) Firefox newsletter/information screwed with my javascript -- I no longer have javascript! I'm an 80-year old computer illiterate. How do I restore javascript?

Firefox recently sent out its monthly newsletter (Oct '25) with all sorts of options that can be enabled on Firefox. I'm a computer illiterate & foolishly chose some… (மேலும் படிக்க)

Firefox recently sent out its monthly newsletter (Oct '25) with all sorts of options that can be enabled on Firefox. I'm a computer illiterate & foolishly chose some of the options -- don't remember which nor know how to discover them.

Now javascript is no longer enabled on my MacBook Air (macOs Big Sur 11.7.10). I cannot access my protonmail account and many many other sites.

I've gone cross-eyed accessing "fixes" that are labelled "only for advanced users" & am bright enough to not even try.

Is there a simple fix (short of wiping my computer -- with data going back 11 years) that even I can do?

If you have "fixing your firefox for Dummies" then please email me with a solution. [edited email from public community support forum]

Asked by tobijahjt 3 வாரங்களுக்கு முன்பு

Answered by t.r.ernst 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Continued failure of Firefox v 144 to cop with Web Forms

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0 In the… (மேலும் படிக்க)

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0

In the last couple of years I have found webforms on Firefox seem to omit links or progress buttons like CONTINUE. When I check with the issuer or my colleagues I find they all use CHROME.

I have wasted a great deal of time on what I would have thought is a Minimum requirement issue.

Please give me one reason why I should stay with Firefox and not change to Chrome

thank you

Asked by ad16 3 வாரங்களுக்கு முன்பு

Answered by ad16 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

My location according to AccuWeather says I'm in Portland Oregon, but I'm not even in the U.S.

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I f… (மேலும் படிக்க)

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I found earlier, but the only drop-down for my city was another city in the US but none in any other countries. So now I can't change my location. How do I change my location? It wasn't like this yesterday and I have no memory as to how it became "Portland, Oregon" since last night. I don't even have a VPN so it isn't that. How do I change it back to my area without using my exact location?

Asked by jf 1 மாதத்திற்கு முன்பு

Answered by Paul 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

How to set to "print with system dialog" ... only

I've seen the other support requests on this from the past. Setting " print.tab_modal.enabled = false " doesn't seem to work now (Firefox for Mac 141.0.3). Is there an… (மேலும் படிக்க)

I've seen the other support requests on this from the past. Setting " print.tab_modal.enabled = false " doesn't seem to work now (Firefox for Mac 141.0.3).

Is there any (2025) way to default to "print with system dialog" rather than having to choose the link off of FF's dialog every time? It makes printing to PDF (which is 95% of my "printing" from FF) needlessly tedious.

Asked by Matt 3 மாதங்களுக்கு முன்பு

Answered by TyDraniu 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

bookmark icons showing up as wireframe globes

I've tried the "verify integrity" fix and got the results shown in the screenshot below. I've restarted my mac, I've shutdown and started my mac with a hard boot and the… (மேலும் படிக்க)

I've tried the "verify integrity" fix and got the results shown in the screenshot below. I've restarted my mac, I've shutdown and started my mac with a hard boot and the icons still show up like globes.

Asked by rflowrz 4 வாரங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 4 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in ne… (மேலும் படிக்க)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Asked by Susie 1 மாதத்திற்கு முன்பு

Answered by Denys 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

recovery key

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in th… (மேலும் படிக்க)

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

Asked by waynenelson327 1 மாதத்திற்கு முன்பு

Answered by Sebastian Becker 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Updated Firefox, add-ons lost

Hello, Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engin… (மேலும் படிக்க)

Hello,

Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine defaulted to Google (yikes!)from Duck Duck etc. I am very specific about trying to block all ads, trackers, etc and avoiding all Google products. Other things stayed the same like cookies preferences.

Is this done by design? Is there a file somewhere that still has all my add-on info, that I can restore.

I really would give up on browsing if I am forced to see ads all the time.

Thank you! Petrus Martens

Asked by pmartens 1 மாதத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Unload Tab function not appearing in dropdwon menu

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function… (மேலும் படிக்க)

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function. I followed the instructions, right-clicked on the tab, the drop down menu appeared, but there wasn't an Unload Tab option. However, there was a Reload Tab option shown.

How do I resolve this? I'm using a macOS 15.6.1.

Asked by motoman24 1 மாதத்திற்கு முன்பு

Answered by Paul 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

can you please put the reload button back to where it was before? it was recently put in a dropdown menu in an inconvient place

can you please put the reload button back to where it was before? it was recently put in a dropdown menu in an inconvient place

Asked by rachelcenter 1 மாதத்திற்கு முன்பு

Answered by t.r.ernst 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

How to turn off "skip to main content"?

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot … (மேலும் படிக்க)

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot figure out which setting this could be.

Thanks in advance! -BD

Asked by bddiego 1 மாதத்திற்கு முன்பு

Answered by Mark 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Is it just me or does the newest version of Firefox not have the ability to choose your wallpaper?

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and wh… (மேலும் படிக்க)

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and when I look at the wallpaper thing, I just see that it says "Reset to default". I didn't see any of the things that said upload image or any of that. just reset to default. I really wanted to change my wallpaper, so is there something I'm missing or something?

Asked by Eris 1 மாதத்திற்கு முன்பு

Answered by Paul 1 மாதத்திற்கு முன்பு