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When I send an email, I get a pop up that says "unable to save a copy to the sent mail box". How do I enable this feature?

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  • Last reply by Wesley Branton

This doesn't happen all the time. It seems to occur when I send an email from a webpage, not directly from my Thunderbird account.

This doesn't happen all the time. It seems to occur when I send an email from a webpage, not directly from my Thunderbird account.

All Replies (5)

What email provider are you using (ex. Gmail, Outlook, etc.)?

I use Thunderbird. I appreciate any help as I am technologically challenged.

Please note that Thunderbird is not an email service. Thunderbird is the program that can be used to read mail.

The email provider, is the part of your email address that comes after the "@" symbol. Can you please post that. (Do not post your entire email address, for privacy reasons).

Sorry. The name after the @ is cdracks.com. We go though GoDaddy.

Ok.
So you have a custom domain from Go Daddy.

The issue could just be caused by an issue on their end.
Please consider contacting Go Daddy for further support.