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My firefox screen is missing. Icons are there - internet connection is ok - but no screen?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 5 views
  • Last reply by cor-el

Firefox was working great - then one day I clicked on the icon to load and no screen came up. My internet connection is good. Running windows 8. Can anyone help please?

Firefox was working great - then one day I clicked on the icon to load and no screen came up. My internet connection is good. Running windows 8. Can anyone help please?

All Replies (1)

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See: