Firefox crashes
Hello Support Team,
I am using Mozilla browser for web app testing my browser version is 27.0.1 which is latest. whenever i try to open my Gmail the browser crashes at log in page restricting me to access my data
pls see below list of crash id's : Today(19/02/2014) bp-5a02ec42-b522-4679-9537-b3d602140219 bp-aec7b1c7-53e5-43cb-afa5-5bd412140219 bp-9fded149-38a2-49a1-b0cf-c31e72140219 Yesterday (18/02/2014) bp-15af5df1-e708-40c4-b616-c4f5a2140218 bp-1425c19c-1974-41d6-992b-5b9a02140218 bp-6f9902da-4a57-4a6d-bd6e-b13782140218
தீர்வு தேர்ந்தெடுக்கப்பட்டது
Hello, This is apparently a memory problem related to a specific addon you may be using.
It is probably worth restarting the computer by powering down and not hibernating, as a reliable method of clearing all memory prior to starting any Firefox testing. Please start in Firefox's safe mode
seeDiagnose Firefox issues using Troubleshoot Mode
Confirm that Firefox runs ok without crashing in safemode.
If you get safemode crashes please provide a couple of the Crash IDs
Read this answer in context 👍 0All Replies (2)
தீர்வு தேர்ந்தெடுக்கப்பட்டது
Hello, This is apparently a memory problem related to a specific addon you may be using.
It is probably worth restarting the computer by powering down and not hibernating, as a reliable method of clearing all memory prior to starting any Firefox testing. Please start in Firefox's safe mode
seeDiagnose Firefox issues using Troubleshoot Mode
Confirm that Firefox runs ok without crashing in safemode.
If you get safemode crashes please provide a couple of the Crash IDs
Hello support team ,
I need to work on only normal mode not in safe mode ,I am using multiple browser all working in normal mode Only. So i will not "Mark it as Solved " unless it works on normal mode.