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ஆதரவு மன்றம்

How do you remove the Ask Search toolbar?

  • 2 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by cor-el
பதிவிடப்பட்டது

no details.... I don't know what I did to cause the Ask search toolbar to suddenly appear on my AOL News page. I just want instructions on how to remove it. I am not the most knowledgeable person on the block when it comes to dealing with a virus and a hacker's desire to mess up people's computers, but I can follow your instructions .

no details.... I don't know what I did to cause the Ask search toolbar to suddenly appear on my AOL News page. I just want instructions on how to remove it. I am not the most knowledgeable person on the block when it comes to dealing with a virus and a hacker's desire to mess up people's computers, but I can follow your instructions .

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 12.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Google Update
  • GEPlugin
  • 5.1.20913.0
  • np-mswmp
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133
  • Catalina Savings Printer
  • iTunes Detector Plug-in
  • NPWLPG
  • Best Buy pc app Detector Plug-in

பயன்பாடு

  • Firefox 27.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
  • Support URL: https://support.mozilla.org/1/firefox/27.0.1/WINNT/en-US/

நீட்சிகள்

  • AOL Favorites 1.1.37 (favorites.extension@aol.com)
  • AOL Mail Toolbar 5.22.35.10012 ({fa1cfe8c-66b4-4469-b360-b60c79d70c28})
  • AOL Toolbar 5.74.1.9430 ({7affbfae-c4e2-4915-8c0f-00fa3ec610a1})
  • Facebook Select All 0.rev18.1 (jid0-n2ISP7BOUOHLqFZBUsiANkm14Ck@jetpack)
  • InternetHelper3.1 10.16.400.12 ({07cbf788-1359-421b-a4e3-5a8d041b90a3})
  • MyFunCards 5.75.2.64213 (5mffxtbr@MyFunCards_5m.com)
  • Personas Plus 1.7.2.1 (personas@christopher.beard)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • VideoDownloadConverter 5.75.3.8617 (4zffxtbr@VideoDownloadConverter_4z.com)
  • Avery Toolbar 25.60832 (toolbar_AVRV7@apn.ask.com) (Inactive)
  • Mozilla Framework Assistant 3.0.1 ({5fc2fdbf-fc2d-4691-9d21-ad41b30182f2}) (Inactive)
  • NoSquint 2.1.5 (nosquint@urandom.ca) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 6-26-2011
  • driverDate2:
  • driverVersion: 8.15.10.2430
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.newtab.url: about:blank
  • browser.places.smartBookmarksVersion: 4
  • browser.privatebrowsing.autostart: True
  • browser.search.suggest.enabled: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424
  • browser.startup.homepage: http://home.tb.ask.com/index.jhtml?ptb=0BD4D3E0-726A-4251-9A7C-E58791538CA8&n=780b8719&p2=^HJ^xdm635^YYA^us&si=314029
  • browser.startup.homepage_override.buildID: 20140212131424
  • browser.startup.homepage_override.mstone: 27.0.1
  • browser.tabs.onTop: False
  • browser.urlbar.autocomplete.enabled: False
  • browser.zoom.full: False
  • browser.zoom.siteSpecific: False
  • dom.allow_XUL_XBL_for_file: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 27.0.1
  • font.internaluseonly.changed: False
  • font.size.variable.x-western: 12
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://search.tb.ask.com/search/GGmain.jhtml?st=kwd&ptb=0BD4D3E0-726A-4251-9A7C-E58791538CA8&n=780b8719&ind=2014021401&p2=^HJ^xdm635^YYA^us&si=314029&searchfor=
  • network.cookie.cookieBehavior: 3
  • network.cookie.prefsMigrated: True
  • network.protocol-handler.warn-external.dnupdate: False
  • places.database.lastMaintenance: 1392530875
  • places.history.enabled: False
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npconduitfirefoxplugin: 0
  • plugin.state.npmozcouponprinter: 0
  • privacy.cpd.cookies: False
  • privacy.cpd.formdata: False
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 2
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1391798754

Misc

  • User JS: Yes
  • Accessibility: No
Aman Routh 77 தீர்வுகள் 607 பதில்கள்
பதிவிடப்பட்டது

If it is simply the ask toolbar their own uninstall instruction are here



moreover these articles should help:


moreover your profile folder shows presence of user.js file but this file is not created by default in Firefox, so you may want to also check for a user.js file and DELETE that.

If it is simply the ask toolbar their own uninstall instruction are here * http://help.ask.com/link/portal/30015/30018/Article/1/How-do-I-remove-the-Ask-com-Toolbar moreover these articles should help: * http://www.pcmag.com/article2/0,2817,2421591,00.asp How to Remove the Ask.com Toolbar From Your Browser * [[Remove a toolbar that has taken over your Firefox search or home page]] moreover your profile folder shows presence of user.js file but this file is not created by default in Firefox, so you may want to also check for a user.js file and DELETE that. * https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save#w_user-js-file-overriding-preferences

Aman Routh மூலமாக திருத்தப்பட்டது

cor-el
  • Top 10 Contributor
  • Moderator
17578 தீர்வுகள் 159013 பதில்கள்
பதிவிடப்பட்டது

Note that such a toolbar can come as an unwanted extra when you install or update software (e.g. Java, Flash) on your computer.
It is always a good idea to check if there aren't any boxes present that are checked off by default.

You can do a check for ask.com prefs on the about:config page and reset user set (bold) TEXT prefs via the right-click context menu to the default value.

  • you can open the about:config page via the location bar and you can accept the warning and click "I'll be careful" to continue
Note that such a toolbar can come as an unwanted extra when you install or update software (e.g. Java, Flash) on your computer.<br /> It is always a good idea to check if there aren't any boxes present that are checked off by default. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes You can do a check for ask.com prefs on the <b>about:config</b> page and reset user set (bold) TEXT prefs via the right-click context menu to the default value. *you can open the <b>about:config</b> page via the location bar and you can accept the warning and click "I'll be careful" to continue