Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

DownloadHelper not working with Youtube - solution

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 47463 views
  • Last reply by AliceWyman

1) press: Ctrl+Shift+Del to go to History cleaning. 2) select timeframe: all 3) mark: Cookies, Browser Cache, Active Logins, Offline Data, Site Settings. (you can also mark Search History but it is not neccessary) 4) press: Clear button.

It solved the problem of downloading 0kb files instead of YouTube videos.

(with Firefox 25.0, DownloadHelper 4.9.21)

All Replies (2)

Alternative way:

If you do not want to clear anything from the search history you can also press Shift+Ctrl+P to go to private mode. (DownloadHelper works fine in private mode even when it does not work in normal mode)

Thanks for letting everyone know that you found a couple of solutions for problems with DownloadHelper at YouTube. I take it that you meant the "Video DownloadHelper" Firefox extension available here:

Another good place to post this information would be on the above webpage, by using the "Write a review" button.

I'm going to close this question and mark it "off-topic" since you weren't actually asking for help with Firefox. Thanks again.

AliceWyman மூலமாக திருத்தப்பட்டது