firefox wont dowload any attachments from yahoo mail, all other downloads work க்கான சமீபத்திய பதில்கள்https://support.mozilla.org/ta/questions/9778352014-01-03T12:23:58-08:001/3/2014
Windows XP w/SP3
Firefox version 26.0
I had the same behavior, whereas, FF would not prope2014-01-03T12:23:58-08:00Yolenmanhttps://support.mozilla.org/ta/questions/977835?page=2#answer-518711<p>1/3/2014
Windows XP w/SP3
Firefox version 26.0
</p><p>I had the same behavior, whereas, FF would not properly save attachments from Yahoo Mail.
</p><p>I would get the option to Save to your computer or Save to Dropbox - selecting Save to your computer did nothing. The animated green download arrow did not show either.
</p><p>I then tested this with Internet Explorer. With IE, I WAS able to open and save Yahoo Mail attachments.
</p><p>Fix for me was as follows.
</p><p><br>
</p>
<ol><li> Reset Firefox
</li><li> Log into Yahoo Mail with IE
</li><li> Set Yahoo Mail environment to basic - saved
</li><li> Note: I was unable to perform this in Firefox - the radio button was there - but It would not become selected when clicking on it within FF.
</li><li> Logged out of Yahoo Mail via IE
</li><li> Logged back into Yahoo Mail via IE.
</li><li> Switched the yahoo Mail environment back to enhanced - saved
</li><li> Verified I was still able to open and save Yahoo Mail attachments - I was
</li><li> Exited Yahoo Mail via IE
</li><li> Logged into Yahoo Mail via Firefox
</li><li> Opened a mail with an attachment
</li><li> Selected Save to my computer - and magically it worked correctly
</li></ol>
<p>I hope this information helps someone from banging their head against the wall......
</p><p>Freaking Yahoo mail has nothing but issues - why anyone continues to use that service is beyond me....
</p>Yes I had same upload and download yahoo mail attachment problem for firefox but without problem on 2013-12-30T11:18:43-08:00jaytzonghttps://support.mozilla.org/ta/questions/977835?page=2#answer-517473<p>Yes I had same upload and download yahoo mail attachment problem for firefox but without problem on other browers and I try every solutions on the web. It won't work.
</p><p>Finally the only solution is sign out yahoo mail and re-sign in.
</p>I was also having this problem and THIS FIXED IT!! I know Yahoo did some updates recently to their 2013-12-22T01:10:37-08:00lshafferhttps://support.mozilla.org/ta/questions/977835?page=2#answer-514590<p>I was also having this problem and THIS FIXED IT!! I know Yahoo did some updates recently to their email but I never got any details about it. Also at the same time a spam/phishing email went out.
</p><p>In any case, if you're using a bookmark to get to your Yahoo email, you need to update the URL in the bookmark with the new Yahoo mail URL. That fixed all my attachment download probs!
</p><p>If you Google Yahoo mail and then sign in using that link, that'll give you the new URL.
</p>You rock, Shargrove! I kept scrolling down this page looking for a super easy way to fix this proble2013-12-13T01:02:51-08:00cjcordahttps://support.mozilla.org/ta/questions/977835?page=2#answer-511457<p>You rock, Shargrove! I kept scrolling down this page looking for a super easy way to fix this problem (unlike some of the long, tedious uber-technical solutions posted above) and boom, there was your solution. It worked perfectly! Thank you!!!
</p>Hi, thanks I had the same problem. I figured out that my bookmark was broken. I deleted my bookmar2013-12-08T10:43:51-08:00elewakhttps://support.mozilla.org/ta/questions/977835?page=2#answer-509786<p>Hi, thanks I had the same problem. I figured out that my bookmark was broken. I deleted my bookmark. I got to yahoo through Google. Then, bookmarked for future use. Worked like a charm!
</p>The address pasted over from IE worked for me too, thanks for the help.
2013-12-02T18:35:41-08:00bangingmyheadonthewallhttps://support.mozilla.org/ta/questions/977835?page=2#answer-507962<p>The address pasted over from IE worked for me too, thanks for the help.
</p>Thank you exfordy. I've tried many of the suggestions on this forum and none of them worked except 2013-12-02T09:37:12-08:00jz152https://support.mozilla.org/ta/questions/977835?page=2#answer-507868<p>Thank you exfordy. I've tried many of the suggestions on this forum and none of them worked except this one.
</p><p>I logged on via Internet Explorer
went to <a href="http://my.yahoo.com" rel="nofollow">my.yahoo.com</a>
clicked on the "<a href="http://att.net" rel="nofollow">att.net</a> Mail Preview" box header and it took me to
</p><p><a href="http://us-mg205.mail.yahoo.com/neo/launch?crefresh=1" rel="nofollow">http://us-mg205.mail.yahoo.com/neo/launch?crefresh=1</a>
</p><p>which worked for me -- yours might be different. I was able to download and use attachments in IE.
</p><p>So I pasted the <a href="http://us-mg205.mail.yahoo.com/neo/launch?crefresh=1" rel="nofollow">http://us-mg205.mail.yahoo.com/neo/launch?crefresh=1</a> into Firefox and it worked -- attachments and all.
</p><p>Then I dragged the same URL into a Tab and I keep it there. When I want to read my mail I click on this new tab, into my mailbox I go, and I can use my attachments.
</p><p>At least for now.
</p><p>ATT Tech Support told me the problem was caused by a conflict between the Norton Antivirus they use on all attachments and Firefox, but they didn't have a fix for it. Using Norton explains a lot -- I had so many problems with it I got rid of it long ago, even though I was one of the original users back in the pre-Symantec days.
</p>For us it seemed to be an automatic insistence for the url to change from http://mail.yahoo.com to t2013-12-01T19:55:53-08:00exfordyhttps://support.mozilla.org/ta/questions/977835?page=2#answer-507613<p>For us it seemed to be an automatic insistence for the url to change from <a href="http://mail.yahoo.com" rel="nofollow">http://mail.yahoo.com</a> to the <a href="http://uk-mg-bt.mail.yahoo.com" rel="nofollow">http://uk-mg-bt.mail.yahoo.com</a> version whenever I logged in. Anyway, I deleted the link from the bookmark toolbar in both my and my wife's accounts, put 'yahoo mail' in search, clicked on the <a href="http://uk.mail.yahoo.com/" rel="nofollow">uk.mail.yahoo.com/</a> link, signed in at which point it automatically changed to the <a href="http://uk-mg-bt.mail.yahoo.com" rel="nofollow">uk-mg-bt.mail.yahoo.com</a> version. I copied that url and put that in our Bookmark toolbar and... it works!
</p>I have had the same problem with Firefox/Yahoo!Mail too. Suddenly I couldn't download attachments i2013-12-01T10:48:43-08:00Arlen_Younghttps://support.mozilla.org/ta/questions/977835?page=2#answer-507517<p>I have had the same problem with Firefox/Yahoo!Mail too. Suddenly I couldn't download attachments in received e-mails. I could download Yahoo!Mail attachments with Internet Explorer but not Firefox. So I moved the Yahoo!Mail URL from IE to Firefox, and attachment downloads worked again.
</p><p>The two URLs were different. It looks like Yahoo!Mail was updated, maybe for compatibility with an updated Firefox. In the process, the URL was changed, but Yahoo didn't notify us of the change. It looks like Firefox does not automatically update Yahoo!Mail URLs, but Internet Explorer does.
</p>Hi exfordy, I'm not sure what page you're on. I was trying the menu in my Inbox.
In case you're usin2013-11-27T08:22:44-08:00jscher2000https://support.mozilla.org/ta/questions/977835?page=2#answer-506196<p>Hi exfordy, I'm not sure what page you're on. I was trying the menu in my Inbox.
</p><p>In case you're using one of the older servers, could you try having Yahoo redirect you from this generic URL:
</p><p><a href="http://mail.yahoo.com/" rel="nofollow">http://mail.yahoo.com/</a>
</p>jscher2000, when I click the 'gear' icon I don't get offered 'Settings' I get:
Themes, Mail Options,2013-11-27T07:31:28-08:00exfordyhttps://support.mozilla.org/ta/questions/977835?page=2#answer-506170<p>jscher2000, when I click the 'gear' icon I don't get offered 'Settings' I get:
Themes, Mail Options, Messenger Options / Help / Privacy, Legal, Copyright Notice as in attached screen grab
</p><p>How do I get to set 'basic mail'?
</p>Thanks for clarifying that. You're right; I should have given more detail.
So... I had tried LOTS of2013-11-27T06:10:39-08:00shargrovehttps://support.mozilla.org/ta/questions/977835?page=2#answer-506114<p>Thanks for clarifying that. You're right; I should have given more detail.
</p><p>So... I had tried LOTS of other "fixes", including re-installing firefox, running multiple malware programs, rebooting, opening a new firefox profile, etc. Nothing worked.
</p><p>I changed to basic mail, and found that I could now download my attachment. After downloading and saving it, I clicked the link above my email list - something like "switch to the new, full-featured yahoo mail". Once that switched, everything was back to normal, and I can now download attachments in the full-featured version of yahoo.
</p><p>No files needed, no logout/login required. I just switched, downloaded an attachment (no idea if this is a necessary step) and then switched back.
</p>Hi giakalp and shargrove, for someone looking for this setting, it is correct to say:
Click the "g2013-11-27T05:21:10-08:00jscher2000https://support.mozilla.org/ta/questions/977835?page=2#answer-506091<p>Hi giakalp and shargrove, for someone looking for this setting, it is correct to say:
</p>
<ul><li> Click the "gear" icon and choose Settings from the drop-down menu
</li><li> Click the Viewing Email category
</li><li> On the right side, change from "Full featured" to "Basic" and OK the change
</li></ul>
<p>Is there anything else someone needs to do -- logout/login, downloading a file, etc. -- before going back into the settings and changing back to "Full featured"?
</p>This worked for me:
I went to settings and change to basic email.
That gave me the ability to downl2013-11-27T04:48:06-08:00shargrovehttps://support.mozilla.org/ta/questions/977835#answer-506080<p>This worked for me:
I went to settings and change to basic email.
That gave me the ability to download the attachment I needed.
Then I went clicked to update to the new spiffy yahoo mail, and everything works like new again.
</p><p>Hope that works for someone.
</p>Same problem here changing to basic seems to have solved it for me, but what a pain!
I'm getting rea2013-11-27T00:50:03-08:00bangingmyheadonthewallhttps://support.mozilla.org/ta/questions/977835#answer-505988<p>Same problem here changing to basic seems to have solved it for me, but what a pain!
I'm getting really fed up with Yahoo mail since the last "improvements" I certainly seem to have had more problems since then.
</p><p>Best wishes to all.
</p><p>Oh dear just found the mail reverts to the new all singing all dancing one each time it is opened, so only a work around really, not a simple permanant cure.
</p>jscher2000, there is no pattern to the type of attachment that won't download. They are .doc, .docx 2013-11-26T21:22:15-08:00exfordyhttps://support.mozilla.org/ta/questions/977835#answer-505939<p>jscher2000, there is no pattern to the type of attachment that won't download. They are .doc, .docx and jpeg that have not downloaded.
</p>I had this problem too, i solved it by switching the advanced view to basic(i am sorry if the defini2013-11-26T19:44:17-08:00giakalphttps://support.mozilla.org/ta/questions/977835#answer-505923<p>I had this problem too, i solved it by switching the advanced view to basic(i am sorry if the definitions i am using aren't correct since i have a greek interface). In basic view i could download attachements. By switching again from basic to advanced view everything worked just fine.
</p>Hi jz152, thank you for your report.
Firefox's Safe Mode also disables hardware acceleration of grap2013-11-26T10:22:04-08:00jscher2000https://support.mozilla.org/ta/questions/977835#answer-505797<p>Hi jz152, thank you for your report.
</p><p>Firefox's Safe Mode also disables hardware acceleration of graphics and Firefox's JavaScript compilers. It's easy to manually disable hardware acceleration of graphics in the options to see whether that's relevant.
</p><p>(WIN) orange Firefox button (or Tools menu) &gt; Options &gt; Advanced<br>
(MAC) Firefox menu &gt; Preferences &gt; Advanced
</p><p>On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"
</p><p>This takes effect after you exit and restart Firefox.
</p>Same problem. I can't download or open attachments in Yahoo Mail on my primary computer. The problem2013-11-26T10:10:53-08:00jz152https://support.mozilla.org/ta/questions/977835#answer-505793<p>Same problem. I can't download or open attachments in Yahoo Mail on my primary computer. The problem started several days ago. No problem with Yahoo Mail on my other computer. Both are running Firefox 25.0.1 and NoScript. The problem computer is running AVG as the virus protector, but disabling it doesn't help. Yahoo Tech Support says it appears to be a conflict with the Norton attachment scanner that Yahoo uses by default for all attachments. Tried restarting and clearing caches etc. disabling plug-ins and add-ons with no success. Running Firefox in Safe Mode solves the problem, but I haven't figured out with the hangup is yet.
</p>Hi exfordy, many users are complaining about attachments not downloading from Yahoo! mail over the p2013-11-26T07:28:30-08:00jscher2000https://support.mozilla.org/ta/questions/977835#answer-505724<p>Hi exfordy, many users are complaining about attachments not downloading from Yahoo! mail over the past several days. I don't think it should be necessary to block Flash on Yahoo to get your mail.
</p><p>Is there any pattern to the type of attachment that won't download?
</p>