web pages get messed up; I clear "Recent History" and that works but what's going on?
Every couple days, certain web pages look all messed up (as though HTML layout isn't working; more like lines of text and no formatting -- Facebook & Huffington Post are often problems) or pages won't load content I know should appear (like Google Maps). Somehow I figured out a few months ago that if I clear the "Recent History," it fixes the problem. But I'm tired of doing this, sometimes several times a day, because I have to reenter passwords or user names on open pages. I did reinstall Firebox months ago but that had no effect. What is happening and why? (At one point, I thought it was a Java problem but I don't even know what Java is.) Can you fix it?
All Replies (2)
Please update to Firefox 20.0.1 Update Firefox to the latest release
You can first try some basic steps like these:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.