Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • Last reply by Swarnava Sengupta

I'm just messing around online. No unusual sites or even doing the same thing. Sometimes, I'm on face book just posting, sometimes on a game on facebook, sometimes on Verizonwireless or Target or ebay. Sometimes just searching things up. It's midnight now and it's crashed 11 times since 8:30. All with the last 7 numbers and the first 2 letters been the same in the Crash Id. Very frustrating. I havn't totally turned on safe mode and tested it but I have disabled all the add on's and it doesn't help. My theme is the Default theme. All of my extensions are up to date and my firefox is also. Any suggestions.

All Replies (3)

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.



Swarnava Sengupta மூலமாக திருத்தப்பட்டது

Well I started in safe mode this morning aside of taking longer to crash it still crashed. It didn't have any add on's on or extensions. Would a new profile to anything dif. than starting in safe mode? thanks

Safe mode just allow you to open Firefox without cache and Profile is a folder which store all your personal Firefox data like bookmark, password history etc