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After updating, Firefox will not start so I have to reinstall using 3.0RC1

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  • Last reply by cor-el

jsex
jsex
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Every time I try to update Firefox, all goes well with the process until I try to start the updated program. Nothing happens. In Task Manager, no Firefox is shown as running. No response to clicking on either the icon on desktop or firefox.exe in windows explorer. I am running from an older update, 3.0 RC1.

Every time I try to update Firefox, all goes well with the process until I try to start the updated program. Nothing happens. In Task Manager, no Firefox is shown as running. No response to clicking on either the icon on desktop or firefox.exe in windows explorer. I am running from an older update, 3.0 RC1.

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cor-el
cor-el
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Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. Don't remove personal data when uninstalling.

It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall