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ஆதரவு மன்றம்

wont start

  • 8 replies
  • 52 இந்த பிரச்னைகள் உள்ளது
  • Last reply by Shawn
பதிவிடப்பட்டது

I have been using Mozilla for quite awhile and suddenly this past week it will not load. You click on the icon and nothing happens. I deleted it and re-installed it and it still won't work. My IE works just fine and Mozilla works well on my other computer. I have run virus programs, registry programs, RegCure, PC Tools, etc...... I checked to see if the files were still there and they are. I am perplexed on why this won't work. Any ideas? Thank you

I have been using Mozilla for quite awhile and suddenly this past week it will not load. You click on the icon and nothing happens. I deleted it and re-installed it and it still won't work. My IE works just fine and Mozilla works well on my other computer. I have run virus programs, registry programs, RegCure, PC Tools, etc...... I checked to see if the files were still there and they are. I am perplexed on why this won't work. Any ideas? Thank you

Additional System Details

இது நடந்தது

Every time Firefox opened

எப்பொழுது இது துவங்கப்பட்டது...

not sure in the past week

நிறுவப்பட்ட நிரல்கள்

  • np-mswmp
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • eMusic DLM 4.1.3.2
  • Shockwave Flash 10.1 r82
  • iTunes Detector Plug-in
  • 4.0.50826.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 ( .NET CLR 3.5.30729)

கூடுதல் தகவல்

see above

Shawn
  • Moderator
42 தீர்வுகள் 549 பதில்கள்
பதிவிடப்பட்டது
See [[Firefox will not start]] and [http://kb.mozillazine.org/Browser_will_not_start_up Browser will not start up - Mozillazine KB]
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

The problem also is I get no error replies so I don't know why this is happening. I click on the icon and either nothing happens or I get a small little box with a minimize and close buttons and nothing else.

The problem also is I get no error replies so I don't know why this is happening. I click on the icon and either nothing happens or I get a small little box with a minimize and close buttons and nothing else.
cor-el
  • Top 10 Contributor
  • Moderator
17673 தீர்வுகள் 159870 பதில்கள்
பதிவிடப்பட்டது

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers

Update the Java plugin to the latest version.

Your above posted system details show outdated plugin(s) with known security and stability risks. *Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers Update the [[Java]] plugin to the latest version. *http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Shawn
  • Moderator
42 தீர்வுகள் 549 பதில்கள்
பதிவிடப்பட்டது
One of your add-ons might be the culprit. Try running Firefox in [[Safe Mode]]. If that solves the problem, see [[Troubleshooting extensions and themes]] and possibly [[Troubleshooting plugins]]
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

It will not open in safe mode, I tried that.

It will not open in safe mode, I tried that.
Shawn
  • Moderator
42 தீர்வுகள் 549 பதில்கள்
பதிவிடப்பட்டது

Have you tried creating a new profile? Your profile stores the settings you made in Firefox. In some cases a new profile may need to be created to correct a problem.

Using the Profile Manager, create a new profile. If you can start Firefox with the new profile, see Recovering important data from an old profile.

Have you tried creating a new profile? Your profile stores the settings you made in Firefox. In some cases a new profile may need to be created to correct a problem. Using the [https://support.mozilla.com/en-US/kb/Managing+profiles#Starting_the_Profile_Manager Profile Manager], [https://support.mozilla.com/en-US/kb/Managing+profiles#Creating_a_profile create a new profile]. If you can start Firefox with the new profile, see [[Recovering important data from an old profile]].
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

I tried this and it said Firefox has crashed and it will send a report. I can not even change my profile.

I tried this and it said Firefox has crashed and it will send a report. I can not even change my profile.
Shawn
  • Moderator
42 தீர்வுகள் 549 பதில்கள்
பதிவிடப்பட்டது

To fix problems caused by corrupt files in the installation folder, perform a clean install. This will not affect bookmarks, settings, or history.

  1. Hold down the Windows logo key and press R to bring up the Run dialog.
  2. Type %PROGRAMFILES% (or %PROGRAMFILES(x86)% on 64-bit Windows and press OK.
  3. Right click on the Mozilla Firefox folder and press Rename.
  4. Type in a new name, such as Old Firefox
  5. Press Yes to confirm the name change
  6. Install Firefox normally from http://www.mozilla.com

Can you provide me with your Crash ID? This can help me find the cause of your crash.

Inside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes?bl=n&s=firefox%2520crashes#Getting_help_with_your_crash

Outside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report

To fix problems caused by corrupt files in the installation folder, perform a ''clean install''. This will not affect bookmarks, settings, or history. # Hold down the '''Windows logo key''' and press '''R''' to bring up the ''Run'' dialog. # Type '''%PROGRAMFILES%''' (or '''%PROGRAMFILES(x86)%''' on 64-bit Windows and press OK. # Right click on the Mozilla Firefox folder and press '''Rename'''. # Type in a new name, such as ''Old Firefox'' # Press ''Yes'' to confirm the name change # Install Firefox normally from [http://www.mozilla.com] Can you provide me with your Crash ID? This can help me find the cause of your crash. Inside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes?bl=n&s=firefox%2520crashes#Getting_help_with_your_crash Outside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report

Shawn மூலமாக திருத்தப்பட்டது