3.6.4. Browser won't start - Process runs, no window க்கான சமீபத்திய பதில்கள்https://support.mozilla.org/ta/questions/7059842011-12-11T14:47:29-08:00(PROBLEM CAUSE FOUND)
Hi everyone! obviously I have this problem as well, and still looking for a so2011-12-11T14:47:29-08:00Zendo08https://support.mozilla.org/ta/questions/705984?page=4#answer-286211<p>(PROBLEM CAUSE FOUND)
Hi everyone! obviously I have this problem as well, and still looking for a solution. Until just yesterday I finally found out what seems to be causing the problem. Here it is; I am running on Windows 7 32 bit, with Avast Anti-Virus protection and I thought what if my AV has got something to do with it? So I tried to turn off my AV and BOOM! When I opened (double click) my firefox, it finally worked. So I tried to open and close my firefox several times and it just keeps working now. My problem now is I tried experimenting and configuring my anti-virus to keep it from stopping my FF browser from opening without turning off its realtime shields. Unfortunately, I failed to do so... Maybe I would just resort to changing my AV though I really like its performance!!! If you guys could give an additional solution to this problem, please email me at *****.**********@*****.*** Thanks!!!
</p>Second day in a row, no crashes so far. Looking good until now, lets hope it keeps going this way. T2011-10-03T23:35:14-07:00duarte.framoshttps://support.mozilla.org/ta/questions/705984?page=4#answer-256367<p>Second day in a row, no crashes so far. Looking good until now, lets hope it keeps going this way. Thank mozilla for that...
</p>Don't mean to celebrate before victory, but I have been using Palemoon 7.0 (Based on Firefox 7.0) s2011-10-02T23:42:23-07:00duarte.framoshttps://support.mozilla.org/ta/questions/705984?page=4#answer-255785<p>Don't mean to celebrate before victory, but I have been using Palemoon 7.0 (Based on Firefox 7.0) since this morning and had no failed startups yet.
I have started the browser several times, and restarted after installing some addons all without any crashes or errors.
</p><p>Could it be possible? Could Mozilla finally have fixed it?&nbsp;:D
</p>I encountered this problem with Firefox 6.0.2 (Chome also suffers, it probably happened after the Di2011-09-13T22:20:44-07:00thijshhttps://support.mozilla.org/ta/questions/705984?page=4#answer-246011<p>I encountered this problem with Firefox 6.0.2 (Chome also suffers, it probably happened after the Diginotar Windows update and surprise surprise IE works fine). Cleaning with CCleaner does not help, neither does scanning for a virus or malware. Also looked at the event log and tried to reinstall in several ways to no avail. The only suggestion that did work (and I tried as a last ditch resort) was killing lsass.exe... To my surprise Firefox worked, but of course this did not last long since Windows forces a shutdown in a minute.
It appears there is some problem with lsass that can cause both Firefox and Chrome to malfunction, the question is how exactly and why are IE and Opera not affected?
</p>New progress, but still no solution. I am running now Firefox 6.0 (actually palemoon 6.0 but the pro2011-09-05T22:05:46-07:00duarte.framoshttps://support.mozilla.org/ta/questions/705984?page=4#answer-241943<p>New progress, but still no solution. I am running now Firefox 6.0 (actually palemoon 6.0 but the problem seems to be the same) and still get the process but no window, or an immediate crash at run on this XP64 machine with no administrator access (insistig still gets it to open from time to time, I am actually typing from the same palemoo 6.0 portable).
I found out that right-clicking the executable and clicking the option "run as..." even if choosing the default option wich is the same user i am running i can get Firefox to open immediatley but with a wierd behavior: I can't copy or paste anything within Firefox. (What the hell?!?!?) Can anyone else try if this works?
Could this have to do with permissions? User sunny5055 reported that killing lsass.exe allowed it to run, lsass.exe is from what I've read, related to windows logon and account permissions from what I know.
</p>I am having the same issue. Firefox process is running but does not open all of a sudden. I have tri2011-05-17T22:53:18-07:00sunny5055https://support.mozilla.org/ta/questions/705984?page=4#answer-185194<p>I am having the same issue. Firefox process is running but does not open all of a sudden. I have tried the following things so far.
1. Rename profile
2. Deleted profile
3 . Un-installed firefox completly and cleaned up the registry using CCleaner.
4. Reinstalled many times.
</p><p>All of the above does not work .
</p><p>On killing lsass.exe process firefox opens up but the system restarts in a minute.
</p><p>Any one has any suggestions. I am running out of options . I tried everything i Know. Does any one has solution for this? Please help
</p><p>Thanks
Sunny
</p>If had this Problem since I installed Open Text NFS Solo 14 on two different PC's.
Only the 64Bit Fi2011-05-10T23:23:43-07:00bmarxhttps://support.mozilla.org/ta/questions/705984?page=4#answer-181647<p>If had this Problem since I installed Open Text NFS Solo 14 on two different PC's.
Only the 64Bit Firefox version 6.0a1 works.
All other browser (InternetExplorer, Safari, Google Chrome) I have installed are working well.
</p>I had a similar issue, but FF would load in Safe mode. In regular mode, some programs wouldn't load 2011-05-01T12:55:17-07:00squiddyhttps://support.mozilla.org/ta/questions/705984?page=4#answer-175957<p>I had a similar issue, but FF would load in Safe mode. In regular mode, some programs wouldn't load including FF, &amp; Chrome, but IE would load.
</p><p>My fix: Remove USB key (Mine is a Sandisk Cruzer Titanium) and reboot.
</p>It words well to me after restart ;). Thanks so much for your help.
2011-04-09T04:48:02-07:00ginnylehttps://support.mozilla.org/ta/questions/705984?page=4#answer-165011<p>It words well to me after restart&nbsp;;). Thanks so much for your help.
</p>Well, only MS Security Essentials as your security suite on Windows is glaringly insufficient. Are y2011-04-04T22:20:26-07:00Morbushttps://support.mozilla.org/ta/questions/705984?page=4#answer-162206<p>Well, only MS Security Essentials as your security suite on Windows is glaringly insufficient. Are you sure you don't have viruses or spyware?
</p>The only security software installed on the computer with this problem is Microsoft Security Essenti2011-04-04T12:00:33-07:00bellshttps://support.mozilla.org/ta/questions/705984?page=3#answer-162037<p>The only security software installed on the computer with this problem is Microsoft Security Essentials, which I've disabled and un-installed in many ways to try and fix this problem, no success there.
</p><p>If I start the computer in safe mode I still have the problem, However if I kill lsass.exe firefox works again. Unfortunately lsass.exe is a critical windows process and the os will hard restart 30 seconds after killing it. This is where I'm totally lost, I have no idea what this means, if anyone has any idea what to try from here, please say so.
</p>I started having this problem after installing Zone Alarm. If this might be your problem do the fol2011-04-03T06:40:50-07:00dirtydanhttps://support.mozilla.org/ta/questions/705984?page=3#answer-161185<p>I started having this problem after installing Zone Alarm. If this might be your problem do the following:
1. Uninstall ZoneAlarm
2. Download the latest version zaSetup_92_106_000_en
3. Check "Customize your installation"
4. Unselect any of these that you do not want:
Set my homepage to Bing
Set my default search to Bing
Install Security Toolbar
5. Select "Custom installation (advanced)
6. DefenseNet optional
7. Set SmartDefense to Manual
8. Select "Do not set up my programs", if you allow ZoneAlarm to automaticly set up programs; the user interface for ZoneAlarm will not finish initializing; Firefox, Thunderbird, and Spicebird will start as processes but no program window; Google Chrome will open a window but can not access the internet. Since the ZoneAlarm UI does not initialize, you cannot change the security settings or whether a program is allow access.
</p>I removed opentext nfs solo v14 (hummingbird) it is just worked.
2011-03-30T19:14:34-07:00andyblakehttps://support.mozilla.org/ta/questions/705984?page=3#answer-158760<p>I removed opentext nfs solo v14 (hummingbird) it is just worked.
</p>Hi guys,
The very first time I tried the cleaning with Ccleaner some months ago, it did NOT work. Af2011-03-25T21:25:07-07:00Armboldhttps://support.mozilla.org/ta/questions/705984?page=3#answer-154443<p>Hi guys,
</p><p>The very first time I tried the cleaning with Ccleaner some months ago, it did NOT work. After a few months I tried again and worked.
</p><p>I really don't know if I forgot something during the first time, but I have seen that other people (in another forum) confirm that they solved the problem by trying for a second time.
</p><p>I strongly suggest you all to try 2-3 times with Ccleaner (see also my post above).
</p><p>I really hope you will solve the problem.
</p>Hey Armbold
My problem was exactly as you described. Firefox 3.6/3.7beta/4.0beta (yes i tried them a2011-03-22T01:40:19-07:00duarte.framoshttps://support.mozilla.org/ta/questions/705984?page=3#answer-149976<p>Hey Armbold
My problem was exactly as you described. Firefox 3.6/3.7beta/4.0beta (yes i tried them all) started a process in the background consuming about 8MB of RAM but no window was shown.
This only happens in my work computer where i have no privileged account, so I have only been trying portable versions of either Firefox or Palemoon, but my administrator tried a standard version of Firefox and it had the same problem. Eliminating any profile/plugin problems, since all installations were a "clean". Cleaning the registry/profiles/PC files with CCleaner never seemed to make any big difference.
But the problem seams to have "evolved" (this makes absolutely no sense at all but), some times it did not start, but insisting made it either crash after a very brief period of showing the window or some times even run, occasionally.
As of this very instant I am writing this post on a Firefox Portable 4.0 Beta, on the very same computer, but on a different account. The problem did not just go away, I still get a lot of crashes at start-up, some times it just fails as you described (Firefox process but no window), and I always keep some portable installations (3.5/3.6/4.0) at hand in case one fails to start.
There does not seem to bee any logical explanation for this, but I also noticed that running Firefox portable from my USB thumb drive seems to fail start-up less often than from one of the local HDDs (no RAID or SSDs or partitions or anything "wierd")
</p>Still have this problem. The firefox.exe process is running but its impossible to actually get firef2011-03-21T13:08:09-07:00bellshttps://support.mozilla.org/ta/questions/705984?page=3#answer-149840<p>Still have this problem. The firefox.exe process is running but its impossible to actually get firefox to start.
Happens with 3.5/3.6(tried many, many versions) and now 4.0. Running win7 x64
</p><p>Have tried everything I can think of to fix it. Reinstalled many times, nuked all the meta/app data, and cleaned the registry with CCleaner as suggested earlier in the thread. Tried rainswept's suggestion(which is a fix to the old profile bug), still no avail.
I can not get the profile manager or firefox's safe mode to start either. This same thing even happens under windows safemode.
</p><p>There seems to be quite a few threads on this problem, but none of them have the answer. <a href="http://support.mozilla.com/hy-AM/questions/712870" rel="nofollow">http://support.mozilla.com/hy-AM/questions/712870</a> <a href="http://support.mozilla.com/hy-AM/questions/712870" rel="nofollow">http://support.mozilla.com/hy-AM/questions/712870</a>
I have been following all that I could find hoping for an answer, or hoping 4.0 would fix the problem, but It hasn't.
</p>duarte.framos, I think you have a different problem.
Here in this thread, the problem is that FF sta2011-03-04T00:12:17-08:00Armboldhttps://support.mozilla.org/ta/questions/705984?page=3#answer-143025<p>duarte.framos, I think you have a different problem.
Here in this thread, the problem is that FF starts but is not showed, and remains as a running process in the background. As I said I finally solved the problem by cleaning the registry.
In your case I would try a clean FF installation.
Good luck&nbsp;:)
</p>I noticed recently that after creating a new Windows account in the same computer partially solved t2011-02-28T22:25:57-08:00duarte.framoshttps://support.mozilla.org/ta/questions/705984?page=3#answer-141713<p>I noticed recently that after creating a new Windows account in the same computer partially solved the problem. Firefox Portable 4.0 Beta 12 is a little more stable running from the new account.
I have only been running it for few hours now, it still crashes a lot on start up, but it runs. After each Firefox restart for extension installation it does seem to be getting more and more unstable though. Not sure if it is caused by the extensions themselves.
</p><p>rainswept solution of cleaning "Application data" did seam to work for me on the last crash (though I'm unsure why it was created as I'm using portable version). Have to test further now
I did try CCleaner once, as Armbold suggested, but with no success, ill have to try again, when it crashes.
</p><p>Anyone else here with this problem using Kaspersky 6 anti virus? I've been told it that could be the source of the problem...
</p>SOLVED after more than 6 months!
I have been posting and following this thread in the passed months.2011-02-18T06:20:53-08:00Armboldhttps://support.mozilla.org/ta/questions/705984?page=3#answer-138758<p>SOLVED after more than 6 months!
I have been posting and following this thread in the passed months.The solution is the one posted by Beej126.
The problem is in the Windows registry and you can fix it using Ccleaner (the registry cleaner).
This worked for me and I am sure at 99% will work for you.
</p><p>I firstly verified the solution with the stand-alone Firefox Portable 3.6.11 and worked perfectly.
Then I was able to update my Firefox from 3.6.3 to 3.6.11, and also worked.
</p><p>Instructions:
Close your Firefox and proceed as follows.
</p>
<ol><li> Download and install Ccleaner (<a href="http://www.piriform.com/ccleaner/download/standard" rel="nofollow">http://www.piriform.com/ccleaner/download/standard</a>)
</li><li> Launch Ccleaner and click on "Registry" (in the left sidebar).
</li><li> Click on "Scan for Issues". At the end of the operation click on "Fix selected issues" (make the backup for your security). Fix All the issues and then close Ccleaner.
</li></ol>
<p>If you have Firefox Portable start it and it should WORK immediately.
You should also be able to upgrade your old Firefox 3.6.3 to 3.6.11 (and newer).
</p><p>Please try this and let me know if it works.
</p>This worked instantly for me
"Go to your profile folder:
Windows XP:
C:\Documents and Settings\usern2011-02-13T12:28:35-08:00rainswepthttps://support.mozilla.org/ta/questions/705984?page=3#answer-137455<p>This worked instantly for me
</p><p>"Go to your profile folder:
Windows XP:
C:\Documents and Settings\username\Application data\Mozilla\Firefox\Profiles
Windows Vista &amp; 7:
C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles\
Linux:
/home/username/.mozilla/firefox
and rename the profile in there. Start firefox. All your settings and bookmarks are gone. You can copy the bookmark.html from the old folder to get back the bookmarks."
</p><p>from http //firefox.wont-open com/Itself/
</p>