Hello there

Is there more information about this ? Can you write more detailed what is happened ?

Greetings googlethunderbird

I got an email back in May from someone I get emails from and while trying to erase it after reading we had a power failure and then when I got back on I was not able to erase it or move it or anything.

Hello there

That power failure is gone now?Oké. What do you mean by we could not do anything with the program or pc software to erase something or move something to other parts op that pc? Could you start the Thunderbird program?

Hello there

Yes, it is possible to get such symptoms like suddenly errors of writing to a disk station or to that profile folder, it could lead to data corruption indeed. Incomplete transactions to profile is possible there , if that power failure is shutting down in one time in a quick moment.And a data corruption could lead to messages as : Thunderbird is already running or inability to start or having sudden crashes. The issue that you cannot delete messages or do something at the moment , it might be there because of that power failure and on the exact same time there was a syncing or synchronisation process going on. These symptoms do match with the text as you had described to us. Emails might be lost or damaged and becoming inaccessible. Also you cannot erase them for example.

How is that situation now at the moment?

Hello there

First make a backup of all files so that they are safe it might be that there is a second power struck. Then start Thunderbird into safe mode. Try to see if there is a blocking add on , by getting inbox if that is possible to do again go in the inbox and do all things that you should do normally then find that add on that might be hit at that time of failure from that power off moment. They , these add on might also need to be updated.

You can use the built in repair tools also that is available in Thunderbird. That tool It is called the repair folder. tool. Using that tool it can fix certain area s of the maps that where influenced at that time . Locate some sub folders or folders than click on it and search for properties then go to general information click on it and search and click on the repair folder bar. You might not see what folder is damaged you can choose folders that are present.

Greetings googlethunderbird.

What I was saying was the system would not let me, not we, do anything with the email. I was going to move it to another spot since I could not erase it but It will not move at all. I guess I will have to call a repairman to come and fix it, even though there were a fix in an answer I rec. to this question. Unfortunately I did not understand it. Thank you for your time and help.

Log onto your online account. You can delete it there.

Hello there

Yes Thunderbird is a powerful email client. Thunderbird has a wide range off add ons to offer. It s useful .