You provided no screenshot error for others to know what is happening.

When Firefox starts up, the most typical experiences are:

(A) Firefox loads the built-in Firefox Home page

(B) Firefox loads a custom home page (a URL you entered)

(C) Firefox restores the tabs from your previous session

(D) Less commonly, an add-on controls the first page that loads

Which of those seems to be occurring when you experience the problem that the page isn't loading?

Can you attach a screenshot?

• https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
• use a compressed image type like PNG or JPG to save the screenshot