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Denied access when trying to access Comcast email

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by cor-el

Today I keep on getting messages like this when trying to sign into my Comcast email. I've never had this issue before signing in:

You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.d1b03b17.1726113962.42f055dc

https://errors.edgesuite.net/18.d1b03b17.1726113962.42f055dc

Today I keep on getting messages like this when trying to sign into my Comcast email. I've never had this issue before signing in: You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.d1b03b17.1726113962.42f055dc https://errors.edgesuite.net/18.d1b03b17.1726113962.42f055dc

All Replies (3)

What version of Firefox? What OS? What security software are you running? It works for me. see screenshots

Helpful?

I have been working fine until this afternoon and all of a sudden I have been unable to log into my email account via TB and get the following error msg for each of my 3 accounts:

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.8c200117.1726266130.5e0f5580

https://errors.edgesuite.net/18.8c200117.1726266130.5e0f5580

The bottom two lines are different on the other two email accounts but the message comes out for each of the three email accounts.

I can log in directly to via my comcast account to my email servers. What could be happening?

Helpful?

"You don't have permission to access..." errors are characteristic of a firewall that protects the server against misuse and this firewall thinks something is suspicious about the HTTP request. If you use a proxy or VPN, try to use a direct connection. Select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

  • Settings -> General -> Network -> Connection -> Settings

You can try to clear the Cache and remove the Cookies for websites that cause problems via the padlock button or via "3-bar" Firefox menu button (Settings) to see if that fixes it.

I've seen cases where having enabled Resist Fingerprinting was causing this issue.

Start Firefox in Troubleshoot Mode to check if an extension is causing the problem.

If this all doesn't work, try "Forget About This Site" in the right-click context menu of an history item. Note that this might remove saved passwords for this website, so make a note if you have any.

Helpful?

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