Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Allowing location tracking

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by cor-el

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, allow, close the window — nothing. Is there a setting I'm missing somewhere?

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, allow, close the window — nothing. Is there a setting I'm missing somewhere?
Attached screenshots

All Replies (2)

I'm on Windows, and for me that box is positioned more like a drop-down from a location icon in the address bar. I don't know why yours is so high up and I wonder whether that is part of the issue of the controls being unresponsive (i.e., the click zone doesn't match the display). ??

Helpful?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.