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Daily update requests

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by Paul

My Mozilla browser has had me download "firefox Installer" daily for the past 6 days. The browser works as is. Is there a problem?

My Mozilla browser has had me download "firefox Installer" daily for the past 6 days. The browser works as is. Is there a problem?

All Replies (2)

Hey Arnold, It looks like NordVPN broke Firefox's ability to auto-update. They added Firefox's update url to their block list which confuses Firefox so it keeps asking you to update.

A Reddit user tracked it down to NordVPN being the problem: "Figured it out. When NordVPN "Web Protection" is on, Firefox fails to check for updates from the About menu as well. When "Web Protection" is off, Firefox correctly checks for updates. I surmise that when Firefox fails to check, it assumes that I need an update and gives the original annoying message."

The Web Protection is in the same area as NordVPN's "Threat Protection". It can be found by clicking the Shield icon on the left sidebar of the program. Then click on "Pause" or the slider button to disable it.

Please let me know if that gets rid of the failure to update messages in Firefox.

The Firefox team has already filed a bug with Nord & are getting it escalated so they can fix it asap.

NoahSUMO மூலமாக திருத்தப்பட்டது

Helpful?

Hi

We believe that NordVPN have fixed their Web Protection feature and you should find that if you turn this back on, the issue is now resolved.

If you find that it is still not working correctly, please let us know and we can try to follow up with NordVPN.

Thank you.

Helpful?

கேள்வி எழுப்பு

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