Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

webstore.com seller.

  • 171 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 206 views
  • Last reply by zeroknight

i was able to reach the site webstore.com last week but can't reach it now.

i was able to reach the site webstore.com last week but can't reach it now.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

this is what happened.

Hi Paul,

Looks like your IP triggered a network security alert which blocked it from our servers for a few weeks. This is not a common issue, and who knows if it will -ever- happen again, but if it does, just submit a support ticket from a device on a different network. Perhaps your phone while on 3g.

Read this answer in context 👍 2

All Replies (11)

jonzn4SUSE said

Do it on your phone. Just a suggestion.... I would purchase a wifi card for you desktop. Comcast may have a hotspot in your area. I would also suggest you create a live usb stick. It can be very useful, like a 2nd computer on a stick. It's really simple to do. https://en.opensuse.org/SDB:Live_USB_stick You can shoot them an supprt@webstore.com and include a link to your question on this forum.

my phone is a non smartphone with no typing capability.

Helpful?

Roger that.  ;-))

Helpful?

so far the email did not come back as non deliverable.

Helpful?

Not aware of your financials, but I would also suggest you visit eBay and have a look at a good used laptop. It would really be helpful right now. The live usb stick would also help and cost much less. ;-))

Helpful?

it is back up. i managed to have somebody email them telling of my problem.

Helpful?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

this is what happened.

Hi Paul,

Looks like your IP triggered a network security alert which blocked it from our servers for a few weeks. This is not a common issue, and who knows if it will -ever- happen again, but if it does, just submit a support ticket from a device on a different network. Perhaps your phone while on 3g.

kingfish0316 மூலமாக திருத்தப்பட்டது

Helpful?

Which is why I was hoping you could get have the modem copy your mac address to force your ISP to give a different IP address.  ;-)) Is it working now?

jonzn4SUSE மூலமாக திருத்தப்பட்டது

Helpful?

If so, mark this very long journey as resolved.  ;-))

Helpful?

No problem. Seriously consider getting a good used laptop from eBay. Just like in life... you need to have options when something happens.  ;-))

Helpful?

Normally you would get a 403 Forbidden error when your IP address is blocked, their method of blocking with a connection timeout made it look like a network issue.

You might want to edit the quoted email correspondence so your IP address is not public.

Helpful?

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.