Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox not responding and not playing videos in websites.

  • 8 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 12 views
  • Last reply by jonzn4SUSE

Firefox keeps not responding at random times, and will not play videos in websites (YouTube, Amazon, News stations). Webroot says Firefox has a memory leak. Could this be the cause? Could my firewall be blocking it? I update my browser constantly hoping to fix it. I usually end up switching to Chrome to watch videos.

Firefox keeps not responding at random times, and will not play videos in websites (YouTube, Amazon, News stations). Webroot says Firefox has a memory leak. Could this be the cause? Could my firewall be blocking it? I update my browser constantly hoping to fix it. I usually end up switching to Chrome to watch videos.

All Replies (8)

jonzn4SUSE மூலமாக திருத்தப்பட்டது

If you're running Windows Pro version, I would test in the Sandbox to confirm. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Roger that... Did you disable webroot, reboot, and try again?

I downloaded a completely new Webroot app! Same issues. Firefox stops responding for no apparent reason. Videos will not play and I am forced to open Chrome. The "memory leak" warning seems to have gone away. Very frustrating!

Does it still happen when Webroot is disabled? Sometimes you might need to go one step further and uninstall security software to stop it from interfering.

Are you saying I may need to choose between Webroot and Firefox?