Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New version of Firefox, total loss of data

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by STRINGENCE1

Hello,

My version of Firefox started to malfunction.

Found the latest version of Firefox available, and installed it.

Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons.

A folder called "Old Firefox data" was created on my desktop.

Is there still a chance to recover my data?

Why was all data lost?

//

Hello, My version of Firefox started to malfunction. Found the latest version of Firefox available, and installed it. Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons. A folder called "Old Firefox data" was created on my desktop. Is there still a chance to recover my data? Why was all data lost? //

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

about:profiles did not show the older profile.

Used copy between folders.