Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox repeatedly crashing!

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 5 views
  • Last reply by Paul

Firefox has crashed ~6 or 7 times in the last 30 minutes. I've got a lot of tabs open, but that's always the case and hasn't ever been a problem before--and I tried closing ones that seemed tricky (youtube, google docs, etc.) with no changes. It crashed when I was in troubleshooting mode, so I don't think it's any extensions I've got running. It says I have the most recent version of Firefox. Nothing else on my computer is giving me any trouble.

Here's the most recent error message: bp-97a6fdd4-c953-4ed2-98d2-ee3c60220710

Firefox has crashed ~6 or 7 times in the last 30 minutes. I've got a lot of tabs open, but that's always the case and hasn't ever been a problem before--and I tried closing ones that seemed tricky (youtube, google docs, etc.) with no changes. It crashed when I was in troubleshooting mode, so I don't think it's any extensions I've got running. It says I have the most recent version of Firefox. Nothing else on my computer is giving me any trouble. Here's the most recent error message: bp-97a6fdd4-c953-4ed2-98d2-ee3c60220710

All Replies (5)

What security software are you running?

In what sense? I've got an adblocker going but that's about it!

Besides Windows Defender, what other security / antivirus software are you running?

Hi Juliet

Are you still experiencing crashes is Firefox?