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Can not log into Last Pass extension with newest Firefox update

  • 10 பதிலளிப்புகள்
  • 24 இந்த பிரச்னைகள் உள்ளது
  • 768 views
  • Last reply by rob.nash1984

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension. Any advice appreciated - thanks!

All Replies (10)

What you want to do is uninstall the addon and reinstall it. There could be a revision that it needs updating. If this issue continues you might want to contact LastPass support to find out if the latest version is supported in Firefox version.

Helpful?

That does not fix the problem. I am also having the same problem. Last pass not working with Firefox but works fine with all other browsers.

Helpful?

I'm having a similar issue beginning recently. When opening up firefox, I'm prompted for 2FA (Google Authenticator). I enter the code, click authenticate, nothing happens.

I can log into the site, or log in via the app, but even if I click remember this computer, it does not. I have to log in every time.

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I have the same problem as bariguy above: 2FA authentication not working, but I'm able to login to Lastpass. Also, lately Firefox became less and less reliable. Often, I'm browsing a site and all of a sudden it stops following links. I kill it and restart it and everything works fine for a while, until the same problem happens. Very frustrating.

Helpful?

Same here. I'm not seeing anything go black and am not having pages freeze but when the page opens asking me to authenticate I enter my code but pressing the red authenticate button does nothing. Its like it's not recognizing that I'm clicking it.

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I would try the support site or support email mentioned on the extensions page on the add-ons site.

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Same problem here as well with the autofill.

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Jawaka said

Same here. I'm not seeing anything go black and am not having pages freeze but when the page opens asking me to authenticate I enter my code but pressing the red authenticate button does nothing. Its like it's not recognizing that I'm clicking it.

exact same problem. firefox win10x64 21h2 latest july patching

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Jawaka said

Same here. I'm not seeing anything go black and am not having pages freeze but when the page opens asking me to authenticate I enter my code but pressing the red authenticate button does nothing. Its like it's not recognizing that I'm clicking it.

Seems to be fixed for me now

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Same problem here. Can't login to LastPass either with the browser extension or by visiting the LastPass website, but can login to LastPass through any other browser

Helpful?

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