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On Windows 10, when I bring up a map in Firefox my computer reboots. This doesn't happen with Chrome or Edge.

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  • Last reply by FredMcD

tomharleman
tomharleman
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When I bring up a map in Firefox my computer crashes and reboots.

When I bring up a map in Firefox my computer crashes and reboots.

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FredMcD
FredMcD
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That is very, very odd.

Please provide a public link (no password) that we can check out. No Personal Information Please !


Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address box.