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Firefox 95.0.1 seemingly crashing Mac (Big Sur 11.6) computer?
Writing this feels a little like having a time bomb open as I'm using the Firefox browser. Of course, I’m not *certain* it’s Firefox causing the crashes, but it seems like it.
Using Firefox > seemingly on click (no specific type of object that I’ve discerned) but once in a while just if I have the browser open in the background > computer freezers > fans whir at max for about a second > computer crashes & automatically restarts
This happened once before. I’m assuming by the version number that it might be due to a new update. Before, I put up with it for a couple days then it went away on its own. This was months ago but fewer than 6 months. My computer is in good condition (no falls or rough treatment, it’s a 2019, the hard drive isn’t anywhere near full, etc) so it really SHOULDN’T be something failing, but the sequence of events is so weird.
Anyone else experiencing this on 95.0.1? Has anyone else experienced this before? Already tried a fresh install. Going to see if I can revert to 94.something to test my theory that it is Firefox… and save me from having to use some other browser. I have a text file of the crash output that gets sent to Apple but I do not see a good way to attach it here.
All Replies (3)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
bp-ce5904bd-b421-44c6-8abd-719ac0211220 bp-51fcfe0a-c390-4d95-9d20-a985f0211220 bp-a153d2a3-86c1-49d5-b7d6-9c7360200122
The other ones are from 2016/17. I think just one is from this issue and one from the previous issue, perhaps. Most of the computer crashes don't result in a Firefox crash prompt.
Oop, it just did it again.
Browser crash > click "Restart Firefox" > computer freeze > computer crash
It said the report had been successfully submitted before crashing, but I'm seeing it here in my unsubmitted reports.
After submitting: bp-f2553e93-4617-4ee4-87f5-676b60211220