Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Please Help Me With Unwanted Tracking and Advertising

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by oladedavid5

Hello! Please give me instructions on how to permanently block / stop FireFox's "Welcome Pages".

I remember asking FireFox to block trackers and suppress as much advertising as possible. I never thought that FireFox would think that it was OK for FireFox itself to track me and send me unsolicited advertising.

I just received a FireFox "Welcome Page". This is something I don't recall ever seeing before. On the "Welcome" page I found a link that informed me that "Welcome Pages" are sent when people reach certain "Milestones". FireFox had to be tracking me in order to decide I'd reached a "Milestone" - although I have no idea what Milestone I reached.

On top of that, the so-called "Welcome Page" is actually an ADVERTISEMENT for an UNSOLICITED product offer to pay FireFox for something. What kind of "welcome" is that ?

All I can say is I'm very shocked that FireFox has taken advantage of making me feel I'm being protected from tracking and ads, which the browser seems to do quite well, EXCEPT for FireFox itself. That is shameful in my opinion.

Thank you in advance for your assistance helping me to go the extra mile and plug the tracking and ad leak I was not aware that I've had all of this time.

Hello! Please give me instructions on how to permanently block / stop FireFox's "Welcome Pages". I remember asking FireFox to block trackers and suppress as much advertising as possible. I never thought that FireFox would think that it was OK for FireFox itself to track me and send me unsolicited advertising. I just received a FireFox "Welcome Page". This is something I don't recall ever seeing before. On the "Welcome" page I found a link that informed me that "Welcome Pages" are sent when people reach certain "Milestones". FireFox had to be tracking me in order to decide I'd reached a "Milestone" - although I have no idea what Milestone I reached. On top of that, the so-called "Welcome Page" is actually an ADVERTISEMENT for an UNSOLICITED product offer to pay FireFox for something. What kind of "welcome" is that ? All I can say is I'm very shocked that FireFox has taken advantage of making me feel I'm being protected from tracking and ads, which the browser seems to do quite well, EXCEPT for FireFox itself. That is shameful in my opinion. Thank you in advance for your assistance helping me to go the extra mile and plug the tracking and ad leak I was not aware that I've had all of this time.

All Replies (1)

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload FxReloadButton button in the navigation toolbar.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.