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Firefox crash

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 11 views
  • Last reply by FredMcD

I've had some trubles with my firefox browser lately. It freezes constantly whenever I have more that one tab open and recently it closes on its own for no aparent reason. The problem doesn't seem to happen when I open in private so I'm not sure what the problem is. I made an analisis of recent error and this is the last one I got: bp-15df7f22-d3d0-4015-ba8d-d1ba80211112 I hope you can help.

I've had some trubles with my firefox browser lately. It freezes constantly whenever I have more that one tab open and recently it closes on its own for no aparent reason. The problem doesn't seem to happen when I open in private so I'm not sure what the problem is. I made an analisis of recent error and this is the last one I got: bp-15df7f22-d3d0-4015-ba8d-d1ba80211112 I hope you can help.

All Replies (2)

Product Firefox Release Channel release Version 90.0 Build ID 20210705185941 (2021-07-05)

Fri, 16 Jul 2021 22:09:53 GMT bp-15df7f22-d3d0-4015-ba8d-d1ba80211112 Signature: shutdownhang | js::jit::MaybeEnterJit

MOZ_CRASH Reason (Sanitized) : Shutdown hanging at step quit-application. Something is blocking the main-thread.

Crash Reason EXCEPTION_BREAKPOINT

System Memory Use Percentage 91

That report is very old. Do you have any more recent reports?


Basically, a Shutdown hang means something is not responding/closing properly.


america.maria00 said

The problem doesn't seem to happen when I open in private

Some add-ons are not active when using Private Windows.

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?