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not able to retrieve any data after a reset

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by FredMcD

not able to retrieve any data after a OS reset, already tried syncing. I have lost all the bookmarks of over 10 years and saved passwords. Please help.

All Replies (3)

During the system reset, did you select to save your data?

Look in your user folder for: Windows.old Your saved data should be here.

Helpful?

unfortunately there's no such folder. I was under the impression that the firefox data gets sync automatically

Helpful?

Sync is meant only to share data. Not as a backup. Too many things can go wrong.

Are you synced to anything? Does it still have its data?

Step 1; Delete the old sync account. Step 2: Create a new sync account using the device that has the data. Step 3: For safety, turn off sync on that device. Step 4: Sync your other device(s). Did it work?


Back up and restore information in Firefox profiles {web link} I use a Legacy add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

Helpful?

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