firefox version 90.0.2 க்கான சமீபத்திய பதில்கள்https://support.mozilla.org/ta/questions/13454812021-09-08T02:23:38-07:00I have been using troubleshoot mode since I can't fix the problem, however now that version 92.0.0 i2021-09-08T02:23:38-07:00sulberthttps://support.mozilla.org/ta/questions/1345481#answer-1441570<p>I have been using troubleshoot mode since I can't fix the problem, however now that version 92.0.0 is installed, troubleshoot mode no longer fixes the problem. What has changed in troubleshoot mode for version 92?
</p><p>Thanks,
Steve
</p>This did not fix the problem.
Thanks,
Steve
2021-08-02T08:19:40-07:00sulberthttps://support.mozilla.org/ta/questions/1345481#answer-1432112<p>This did not fix the problem.
</p><p>Thanks,
Steve
</p>Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it 2021-08-02T02:56:59-07:00fredmcd-hotmailhttps://support.mozilla.org/ta/questions/1345481#answer-1432039<p>Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
</p><p>You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:
</p>
<ol><li> Click the menu button <img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2017-10-22-15-37-15-18c775.png" alt="Fx57Menu" title=""> and select <em>Options</em> (Windows) or <em>Preferences</em> (Mac, Linux).
</li><li> Select the <em>General</em> panel.
</li><li> Under <strong>Performance</strong>, uncheck <em>Use recommended performance settings</em>. Additional settings will be displayed.
<dl><dt><img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2017-08-27-03-46-52-fd0019.png" alt="Fx55Performance-disableHWA" width="500">
</dt></dl>
</li><li> Uncheck <strong>Use hardware acceleration when available</strong>.
</li><li> Close Firefox completely and then restart Firefox to see if the problem persists.
</li></ol>
<p>Did this fix your problems? Please report back to us!
</p><p>If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:
</p>
<ul><li> <a href="/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_turn-off-hardware-acceleration" rel="nofollow">Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems</a>
</li></ul>
<ul><li> <a href="/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration" rel="nofollow">Upgrade your graphics drivers to use hardware acceleration and WebGL</a>
</li></ul>
<p>Thank you.
</p>I called for more help.
Make sure all software, including the mouse, is up to date.
2021-08-02T02:56:04-07:00fredmcd-hotmailhttps://support.mozilla.org/ta/questions/1345481#answer-1432037<p>I called for more help&#46;
</p><p>Make sure all software, including the mouse, is up to date&#46;
</p>The new profile did not fix the problem. Is there a way to keep firefox in troubleshoot mode until f2021-08-02T01:05:41-07:00sulberthttps://support.mozilla.org/ta/questions/1345481#answer-1432014<p>The new profile did not fix the problem. Is there a way to keep firefox in troubleshoot mode until fixed?
</p><p>Thanks,
Steve
</p>Use these links to create a new profile.
Use this new profile as is. Is the problem still t2021-07-30T08:44:07-07:00fredmcd-hotmailhttps://support.mozilla.org/ta/questions/1345481#answer-1431516<p>Use these links to create a new profile&#46;
Use this new profile <strong>as is&#46; </strong> Is the problem still there?
</p><p>https://support&#46;mozilla&#46;org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
</p><p>http://kb&#46;mozillazine&#46;org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
</p><p>https://support&#46;mozilla&#46;org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
</p><p>https://support&#46;mozilla&#46;org/en-US/kb/back-and-restore-information-firefox-profiles
</p><p><br>
Type <strong>about:profiles</strong>&lt;enter&gt; in the address bar&#46;
</p>sulbert said
Troubleshoot mode works fine
Are you saying the problem is gone?
https://support.m2021-07-30T08:43:49-07:00fredmcd-hotmailhttps://support.mozilla.org/ta/questions/1345481#answer-1431515<em><p>sulbert <a href="#question-1345481" rel="nofollow">said</a></p></em>
<blockquote>Troubleshoot mode works fine
</blockquote>
<p>Are you saying the problem is gone?
</p><p>https://support&#46;mozilla&#46;org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
</p><p>Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration,
resets some settings, and disables add-ons (extensions and themes), any
userChrome&#46;css/userContent&#46;css files, and some other advanced features to help you
assess whether these are causing the problem&#46; If the problem goes away, that tells
us one thing&#46; If it does not, that tells us something else&#46;
</p>