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website login and functionality problems with firefox

  • 4 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 11 views
  • Last reply by profbrane

Having lots of problems logging in and with functionality on websites I use a lot, when I use firefox that I do not have if I switch to chrome... like airline websites I go to where my login via firefox won't work, banking sites, shopping sites, sites where I have profiles.... I either can't login or sites don't function properly..... but if I switch to chrome things work fine?! like when I enter my login info on aa.com via firefox I get this page which is an error. I enter the same login info on chrome and it takes me to my aa.com account profile and access

Having lots of problems logging in and with functionality on websites I use a lot, when I use firefox that I do not have if I switch to chrome... like airline websites I go to where my login via firefox won't work, banking sites, shopping sites, sites where I have profiles.... I either can't login or sites don't function properly..... but if I switch to chrome things work fine?! like when I enter my login info on aa.com via firefox I get this page which is an error. I enter the same login info on chrome and it takes me to my aa.com account profile and access
Attached screenshots

All Replies (4)

Hi renee626,

Try Clearing all cookies, site data and cache

  • Click the menu button. and select Options. Preferences.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data button. The Clear Data dialog will appear.
  • Click Clear.

I have cleared cookies and history a bunch but it doesn't help solve the problem----and it is annoying because when I do I keep having to recreate logins

I did figure out how to get to Privacy & Security..... not through path Shashank Shekhar directed. but I then did all the steps Shashank Shakhar recommended but the error persists and problem not solved.... plus lost all my login history for various sites.......

I had the same or similar problem on aa.com as well. If I tried to log in I got a screen saying they are working on their site. If I tried using the site as a guest I got a message saying I did not have permission to access the site. I disabled HTTPS Everywhere and Duck Duck Go and that seems to have solved the problem.