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shutdownhang Firefox

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by FredMcD

The browser hangs while loading pages for a few minutes, then works fine for a while and the same thing again. The crash description says: MOZ_CRASH Reason (Sanitized) Shutdown hanging at step profile-before-change. Something is blocking the main-thread. ID crashes bp-6d847054-2b84-48de-85db-d854f0210422 bp-23a15938-bbd1-4c13-94fc-08db10210422 bp-d8cb25b9-82dc-4212-8173-f3cb20210422

What can I do to fix the problem? Reinstalling the browser did nothing

All Replies (2)

bp-6d847054-2b84-48de-85db-d854f0210422 Signature: shutdownhang | mozilla::net::detail::BlockingIOWatcher::WatchAndCancel

MOZ_CRASH Reason (Sanitized) : Shutdown hanging at step profile-before-change. Something is blocking the main-thread.

Crash Reason EXCEPTION_BREAKPOINT

tmmon64.dll = Trend Micro UMH Monitor Engine

TmUmEvt64.dll = Trend Micro Eyes

This is for Sumo's Related Bugs 1402724 NEW --- Crash in shutdownhang | mozilla::net::detail::BlockingIOWatcher::WatchAndCancel

Helpful?

Update the Trend Micro programs. If the problem continues, disable them.


A 'shutdownhang' means something is not closing or responding.

Helpful?

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