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why firefox doesn't work?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by jscher2000

Can not use firefox?

All Replies (1)

Could you describe the problem in more detail? Is Firefox completely broken? Are you running Windows?

There is a problem affecting some Windows users recently where Firefox can't load any pages: the tab area is blank, there's no error message. In many of those cases, the problem was that certain Microsoft Visual C++ files that are shared between applications became corrupted or were changed in a way that isn't compatible with Firefox. You can reinstall those files from Microsoft. Please see the following thread for more information:

https://support.mozilla.org/questions/1326304

Does that help?

Helpful?

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