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Contact Information??

  • 10 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 168 views
  • Last reply by Chris Ilias

How does one contact Mozilla? They seem to be a corporation with absolutely no contact information at all.

All Replies (10)

This forum helps with Tech Support.

There is another set of forums for other topics here: https://discourse.mozilla.org/

Mozilla is on Twitter here: https://twitter.com/mozilla

Twitter isn't really contact information. This is a typical Mozilla non answer, but thanks? I guess? Top 10 contributor doesn't have contact info, either, eh?

Frustrated111 said

Twitter isn't really contact information. This is a typical Mozilla non answer, but thanks? I guess? Top 10 contributor doesn't have contact info, either, eh?

Since you didn't specify what kind of inquiry you have, I gave you general information as a starting point. Do you have a billing problem? Bug? Technical issue? Want to sponsor an offer?

Here's the contact link from the footer at the bottom of this page: https://www.mozilla.org/en-US/contact/

AliceWyman said

Here's the contact link from the footer at the bottom of this page: https://www.mozilla.org/en-US/contact/

It's natural to assume there is contact info on a page labeled Contact but, alas, no. The fb page linked there is no longer used. The email addresses for research or media inquiries are no longer active.

Nvm. I found their usps address at Corporateheadquarters.com and will just do that. What a high tech company. Impressive.

jscher2000 said

Frustrated111 said

Twitter isn't really contact information. This is a typical Mozilla non answer, but thanks? I guess? Top 10 contributor doesn't have contact info, either, eh?

Since you didn't specify what kind of inquiry you have, I gave you general information as a starting point. Do you have a billing problem? Bug? Technical issue? Want to sponsor an offer?

I am letting them know why I am switching browsers.

Hi, I can pass on that information for you. ☺️ If there's anything else you'd like to add, just let me know.

AliceWyman said

Here's the contact link from the footer at the bottom of this page: https://www.mozilla.org/en-US/contact/

That link gets you NOWHERE but right back here. Way to be a complete jackass!!! I need technical support with problems with the firefox browser and THERE IS NO WAY TO DIRECTLY CONTACT SUPPORT for firefox problems!!! Forums like this only help Mozilla AVOID the issues! This is one of the many reason that people hate companies like Microsoft and only use their products out of necessity. Way to go Mozilla for copying the worst aspects of Microsoft and their products!

frostyfee மூலமாக திருத்தப்பட்டது

Since the recent update for firefox (June 2021), firefox appears to be on the "dark" theme but firefox is set to the "system" theme. Making matters worse is that since the most recent update (June 2021) firefox is near impossible to tell which specific "tab" that you are using/viewing which makes Firefox just that more difficult to use. Please help me fix this problem for the difficulties of not being able to easily recognize the specific tab that I'm viewing because they all look the same! Problems: 1. Firefox appears to be using the wrong applied theme which can't be changed. 2. Very difficult to distinguish the barely visible shade difference of black for the specific tab that one is viewing/using. 3. THERE IS NO CLEAR CUT WAY TO CONTACT FIREFOX DIRECTLY WITH SPECIFIC TECHNICAL ISSUES!!!!

Hi frostyfee, This is an old thread and is for a separate issue than yours. Your issue may have similar symptoms, but it is likely a different cause/solution. For better help, it would be best to use https://support.mozilla.org/en-US/questions/new where volunteers can get more details about your setup.

Because this thread is old and more people might start using it for their own questions, I'm going to lock it.