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unsupported operating system for prime video

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by cor-el

I have always watched prime video on my computer until just recently . Now I get unsupported operating system. Prime Video titles can't be watched on this device because the operating system isn't supported. For more information, please see Prime Video system requirements

Yet if I go to edge it plays just fine. I have the it set for never remember history and cookies deleted upon closing firefox

I have always watched prime video on my computer until just recently . Now I get unsupported operating system. Prime Video titles can't be watched on this device because the operating system isn't supported. For more information, please see Prime Video system requirements Yet if I go to edge it plays just fine. I have the it set for never remember history and cookies deleted upon closing firefox

All Replies (2)

Windows Vista (eof) might be the issue.

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/

https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

Do you have enabled "Resist Fingerprinting" if you check ‘’’Resist Fingerprinting’’’ on the ‘’’about:config’’’ page as this affects the user agent?

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.