Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost my all firefox data

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 12 views
  • Last reply by cor-el

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

All Replies (2)

Did you have other devices connected to Sync? If not, then the answer is no, as Sync is not a backup solution (at least not yet), it only synchronises the data between your devices.

You didn't possibly reset the password of the Sync account as that will wipe all data on the Sync server ?