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Firefox sync is broken ?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 7 views
  • Last reply by Paul

Cant sync my acc, just format my pc..install drivers etc..After windows updates and restart i install firefox and login in my acc try to sync my passwords and bookmarks, and i dont have nothing.

Cant sync my acc, just format my pc..install drivers etc..After windows updates and restart i install firefox and login in my acc try to sync my passwords and bookmarks, and i dont have nothing.

All Replies (1)

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.