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Old Firefox

It seems that the old firefox is running in the background.When I am browsing with firefox,a pop up box appears saying,Close down the old firefox process,it is slowing you down. Hoping for a solution. Thanks.

It seems that the old firefox is running in the background.When I am browsing with firefox,a pop up box appears saying,Close down the old firefox process,it is slowing you down. Hoping for a solution. Thanks.

All Replies (1)

Hi Eric, that's strange. There is an error where Firefox will not start if it is already running. But it sounds like you are getting a different message.

You may from time to time see a yellow bar in Firefox, just below the toolbar area, indicating that a site or a script is slowing down Firefox. The bar has buttons to stop the script or wait. It's not that one either?

Perhaps it would help if you could share a screenshot of it. This article has tips on capturing screenshots: How do I create a screenshot of my problem? Please cut out or blur any sensitive information in the image before attaching it to your reply.