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Update to 76.0 fails everytime

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by McCoy

I use a mid 2011 Mac (16GB of RAM) which has maxed out on El Capitan 10.11.6. I have 2 issues. Every time I open Firefox, it says that it is trying to install a helper tool which will happen on restarting Firefox. Nothing seems to happen. When I next reopen Firefox this process repeats.

I have also downloaded and try to install 76.0 several times but eachtime I restart Firefox I remain on 75.0.

Any thoughts?

All Replies (3)

If you have trouble with the upgrade, use this link;


I used your link to download 77.01 which I can see in my downloads folder. It appeared to install fine and all seemed to be going well but the next day, the programme had reverted to 75.0


Hello skitter,

FredMcD   asked me to tell you that due to certain circumstances, he can't post anything on the support forum right now.


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